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Report a broken or damaged Laptop, iPad, Magic Keyboard, or Apple Pencil.

If you would like to use a 2-step hardware token or have been assigned a 2-Step USB token but it has been lost, stolen or damaged, use this service to request a new one be assigned and configured for you.

The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.

The following is just an example of what you can request assistance with:

Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone

Green-stripe phones are analogue telephones located in multiple locations in each building that are designed to function in the case of a network outage or power failure. Green stripe phones are not the same as emergency, blue-light phones.

Report damage to an iPad, Apple Pencil, or Magic Keyboard.

Report a broken or damaged, non-green stripe phone

Request repair support for a DExC student laptop