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The following is just an example of what you can request assistance with:

Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone

Locked out of your Bowdoin account and can't fix it yourself? Request emergency help here — for a forgotten password you can't reset, no working authentication device, or both. You do not need to be signed in to submit this. Identity is verified in person or by live video before access is restored.

Get help signing in to Bowdoin systems, setting up or fixing multi-factor authentication (Okta Verify), adding backup sign-in methods, and resolving apps that aren't showing correctly in your Okta dashboard.

Can't find what you're looking for? Click use this service to create a ticket.

Request service for issues relating to any conference room, classroom or other room with AV technology. This can include the computer, projectors, audio issues, bluray players, etc.

A single front door for faculty seeking guidance, hands-on help, or a thinking partner for the technology behind their teaching and research — course tools and the LMS, classroom and instructional technology, accessibility, research software, data tools, and specialized computing. Routes to the requestor's Academic Technology Consultant (ATC) liaison.

Report a network outage affecting a whole room, floor, building, or area — when many people or an entire space have lost wired or wireless connectivity.

Zoom is one of Bowdoin's supported web-conferencing platforms. Faculty are licensed automatically; staff and students have a 40-minute account and can request a Pro, Large Meeting, or Webinar license here. Also report Zoom problems or get help using Zoom in a classroom.

Report a campus printer problem or request a printer to be installed, moved, or retired. Faculty and staff only.

Classroom Technical Services provides orientation, training, and consults for Bowdoin's 75+ classroom and computer lab spaces — from learning a room's equipment, to running Zoom or Teams in a room, to getting hands-on help for a specific hybrid class or event.

Bowdoin's PaperCut print management platform. Request software help, manage cost centers, configure printers, set up guest access, or request additional student print funds.

Report a Teams Calling issue with your phone or with the Teams app.

Use this request to add a Teams-compatible Poly desk phone to your Bowdoin office.

Request service for issues relating to any conference room, classroom or other room with AV technology. This can include the computer, projectors, audio issues, bluray players, etc.

Students must complete Leaning Paths into GenAI Canvas course for access.