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Services or Offerings?
Office Telephones or Teams Phones
  1. Services
  2. Telephone, TV, & Virtual Meetings
  3. Telephones
The following is just an example of what you can request assistance with:

Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone
Trouble logging in to Polaris
  1. Services
  2. Devices, Printing, Scanning, Software, & AI
  3. Software and Apps
Can't find what you're looking for?
  1. Services
  2. None
Can't find what you're looking for? Click use this service to create a ticket.
Report a Classroom Technology Issue
  1. Services
  2. Technology Enhanced Spaces
Request service for issues relating to any classroom and/or AV technology in a classroom. This can include the computer, projectors, audio issues, bluray players, etc.
Request a new token or Report a Lost, Stolen or Damaged Token
  1. Services
  2. Information & Data Security
If you would like to use a 2-step hardware token or have been assigned a 2-Step USB token but it has been lost, stolen or damaged, use this service to request a new one be assigned and configured for you.
Report Damaged or Broken DExC Device
  1. Services
  2. Devices, Printing, Scanning, Software, & AI
Report a broken or damaged Laptop, iPad, Magic Keyboard, or Apple Pencil.
Request access to shared email account
  1. Services
  2. Email, Calendar, & Scheduling
  3. Email
Access personal calendar from a mobile device
  1. Services
  2. Email, Calendar, & Scheduling
  3. Calendar
  4. Personal Calendar
How to setup your Bowdoin calendar on your mobile device.
Report Teams Calling Issue
  1. Services
  2. Telephone, TV, & Virtual Meetings
  3. Telephones
  4. Office Telephones or Teams Phones
Report a Teams Calling issue with your phone or with the Teams app.
Request a Physical Teams Phone
  1. Services
  2. Telephone, TV, & Virtual Meetings
  3. Telephones
  4. Office Telephones or Teams Phones
Request a physical Teams phone.
PolarPrint Printing Issue
  1. Services
  2. Devices, Printing, Scanning, Software, & AI
  3. Printing and Scanning/Copying
  4. PolarPrint
Report iPad Damage
  1. Services
  2. Devices, Printing, Scanning, Software, & AI
  3. Report Damaged or Broken DExC Device
Report damage to an iPad, Apple Pencil, or Magic Keyboard.