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Step-by-step guide and video for connecting an iPad to a Bowdoin classroom or meeting space display by cable using a USB-C-to-HDMI or Lightning Digital AV adapter, including selecting the room input, sound and mirroring tips, and disconnecting. For faculty, staff, and students presenting from an iPad in Bowdoin classrooms.

Instructions for installing the Outlook app on a phone or tablet and configuring it with a Bowdoin account. Covers removing an existing account before adding it again and completing setup through the Bowdoin sign-in page. Applies to anyone using the Outlook app on a mobile device.

Step-by-step instructions for setting up Apple's Mail app on an iPhone or iPad to access a Bowdoin email account, including how to remove the account when it is no longer needed.

Step-by-step instructions for signing in to the LinkedIn Learning mobile app with a Bowdoin account using the organizational portal option. Explains the single sign-on process and the optional step of connecting a personal LinkedIn account. Applies to all current Bowdoin faculty, staff, and students.

An overview of Padlet, an online collaborative platform for creating and sharing digital bulletin boards called padlets. Describes how padlets hold text, images, videos, links, and documents, how people can collaborate in real time, and how Padlet can be used from a web browser, mobile apps, or within a Canvas course. Applies to Bowdoin faculty and students.

Instructions for clearing the cache and cookies in common desktop and mobile web browsers to fix pages that do not load correctly. Covers Chrome, Edge, Firefox, and Safari on the desktop, plus Safari on iOS and browsers on Android. Applies to all Bowdoin students, faculty, and staff.

General troubleshooting steps for apps that will not open, respond, or log in on iOS and Android devices. Covers checking the network connection, restarting the device, updating the app, clearing the cache on Android, reinstalling the app, and verifying login credentials. Applies to anyone using apps on a phone or tablet.

Explains what Apple Intelligence is, the kinds of tasks it can help with, when and how it becomes available on Apple devices, which device models support it, and how Apple handles personal information and privacy. Applies to Bowdoin students, faculty, and staff using an Apple computer, iPad, or iPhone.

Explains how to turn recordings into written text on an iPad or iPhone running iOS or iPadOS 18 or later. Covers generating a transcript from an existing recording in the Voice Memos app on both iPhone and iPad, and recording live audio that is transcribed automatically in the Notes app. Applies to anyone using a supported iPhone or iPad.

Steps to troubleshoot the Outlook mobile app when it crashes, shows a white screen, or has trouble sending or receiving email on iOS or Android. Covers checking the network connection, restarting and updating the app, freeing storage, reinstalling, and resetting the account. Applies to anyone using the Outlook app on a phone or tablet.

Explains how to set up Okta Verify on a new or replacement phone after already having a Bowdoin account. Covers self-service options when another sign-in factor is available, Bluetooth transfer between devices, and how to get assisted re-enrollment from the Service Desk when no other factors are set up. Applies to iOS and Android devices.

Step-by-step instructions for connecting an iPhone or iPad running iOS or iPadOS to the eduroam or BOWDOIN campus wireless networks at Bowdoin College.

Troubleshooting steps for Bowdoin students, faculty, and staff whose email stopped working after transferring data to a new or replacement iPhone.

Instructions for Bowdoin international students who need to create a US-based Apple Account in order to access apps distributed through the US Apple App Store, including Bowdoin-provided apps for their iPad and MacBook Pro.

Step-by-step instructions for opening and viewing a shared Outlook calendar in Outlook for Windows, Outlook for Mac, and Outlook Online (browser).