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Information on how technology is provided to some new employees.

Information about what technology is available to eligible remote or hybrid workers.

Information about the technology being provided to students.

Information on how to request event technology assistance for an event.

Information on how and when to get technology support.

A glossary of technology terms and devices used for and during events.

Information on energy and water consumption by artificial intelligence and other technologies such as video streaming and printing.

Information on how to navigate the Support Portal service catalog and create a work request (ticket) to Information Technology.

Information on surveys generated from closed ticket requests from Information Technology that will begin on March 10, 2021

Information about the policies and procedures for Event Technology Services regarding audio/video (AV) needs for events on campus. This may also be references as the ETS Handbook.

Anyone at Bowdoin College seeking technology information or assistance can visit the main IT website at https://bowdoin.edu/IT for general resources, or access the Bowdoin Support Site at https://support.bowdoin.edu to find help articles, submit requests, and track support tickets. Both sites are accessible from any device and require users to sign in with their Bowdoin credentials for personalized support.

Bowdoin Bot is a new AI chatbot designed to assist users with technology and Workday-related questions by utilizing information from the knowledge base. This tool is intended for users seeking straightforward assistance without technical complexities to efficiently navigate common inquiries.

You are able to view all the work requests that you have submitted to Information Technology at any time. This article will explain how to access and view those requests.

A general FAQ of questions regarding the Digital Excellence Commitment