My Recently Visited Services

The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.


Request assistance with PaperCut or with general printing services.


Faculty and staff can request a pickup of Bowdoin-issued computer hardware or consumer electronics to be disposed of, recycled or re-issued elsewhere on campus.


Requests related to Bowdoin faculty, staff, and student person accounts.


Creating or Editing general department Information Dumps as well as Standard Operating Procedures for daily and non-standard tasks.


Request card access and/or keys for an individual or group.


Report a broken or damaged Laptop, iPad, Magic Keyboard, or Apple Pencil.


Request orientation on Bowdoin's classroom AV technology. Orientation includes any of the basic features available in most of Bowdoin's classrooms.


Request assistance with multi-factor authentication using Okta


When Information Technology is working on new projects, they often provide pilot software, applications or programs in order to test how the software or services might perform. From time to time IT may request that people work with them in order to do some real-world testing. This form will act as your request to have an opportunity to work on a specific pilot program with IT.


Create a request if you would like to use Zoom in a classroom or computer lab and would like someone to go over the process and any setup that is required.


The College's current license agreements provide for faculty, administrative staff and students to download and install all Adobe products on Bowdoin-issued computers, personal computers or iPad OS.


Information Technology has enabled a secure Scan to Box feature on the multi-function Ricoh printer/scanners on campus. Student employees and staff need to use this function in order to scan to a SCAN folder in the department's BOX folder.


The following is just an example of what you can request assistance with:

Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone


Request to make an exception in Bowdoin's Border network firewall


Submit service requests for the main Bowdoin website.


Can't find what you're looking for? Click use this service to create a ticket.


Email is used as a major form of communication in our world today and we often rely heavily on the fact that it should simply work. Unfortunately, email is also a very technical concept and has a lot of moving parts that can cause it to fail. This service request form gives you the opportunity to let us know that you're experiencing an issue with your email so we can quickly direct the request to the right person or group to help resolve the issue quickly.


GraphPad Prism is no longer available for campus-wide use. A small number of licenses are available. You can make a request for a license key using this request form.


Request help managing a new system implementation or an IT-related project for your department.