My Recently Visited Services
Can't find what you're looking for? Click use this service to create a ticket.
The following is just an example of what you can request assistance with:
Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone
Request support, report a bug, or request access to Amplify AI
Request access to a shared calendar.
Request related to Microsoft 365 SharePoint files in Teams.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Request assistance with PaperCut or with general printing services.
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
Request help installing software or request a quote or to purchase new software.
The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.
Tool to increase the balance of the Library guest PaperCut accounts.
Only available to Library Staff
Box is used by some departments in order to work with student employees on departmental materials. Department employee who need to be able to share folders and invite collaborators in Box need to request co-owner access to their department's Box folder. Student employee access is automatic from HR and access should not be requested through this process.
Requests related to the Wave Security Camera Software
Request service for issues relating to any conference room, classroom or other room with AV technology. This can include the computer, projectors, audio issues, bluray players, etc.
Request to make an exception in Bowdoin's Border network firewall
Request services related to Campus Groups, including creating groups, providing permissions, etc.
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
Digital accessibility is the process of making digital products, such as websites, mobile apps, and other online tools, accessible to everyone. It is about ensuring all users can access the same information, regardless of ability.
If you are having issues with your Bowdoin iPad, use this service and request form to ask for help.
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