My Recently Visited Services
Look up contact information for people and departments at Bowdoin. Opens the online directory — no ticket needed. You'll see more detail when signed in or on the campus network.
For the President's Office and Human Resources to request creation of a faculty or staff emeriti account.
Information Technology has enabled a secure Scan to Box feature on the multi-function Ricoh printer/scanners on campus. Student employees and staff need to use this function in order to scan to a SCAN folder in the department's BOX folder.
Report a network outage affecting a whole room, floor, building, or area — when many people or an entire space have lost wired or wireless connectivity.
A single front door for faculty seeking guidance, hands-on help, or a thinking partner for the technology behind their teaching and research — course tools and the LMS, classroom and instructional technology, accessibility, research software, data tools, and specialized computing. Routes to the requestor's Academic Technology Consultant (ATC) liaison.
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
Campus Wi-Fi covers connecting to Bowdoin's wireless networks (BOWDOIN, eduroam, BOWDOIN-GUEST, BOWDOIN-PSK), reporting Wi-Fi problems, registering game consoles and smart devices, and arranging guest access.
Bowdoin's PaperCut print management platform. Request software help, manage cost centers, configure printers, set up guest access, or request additional student print funds.
Classroom Technical Services provides orientation, training, and consults for Bowdoin's 75+ classroom and computer lab spaces — from learning a room's equipment, to running Zoom or Teams in a room, to getting hands-on help for a specific hybrid class or event.
Zoom is one of Bowdoin's supported web-conferencing platforms. Faculty are licensed automatically; staff and students have a 40-minute account and can request a Pro, Large Meeting, or Webinar license here. Also report Zoom problems or get help using Zoom in a classroom.
Request access to a shared network folder, or ask to have access removed. Used for the department and shared drives IT manages.
Request a prompt to be added to the prompt catalog, or submit one to be included.
Request information from IT about generative AI or let IT know if you have procured or plan on procuring access to an AI tool.
Information on when and how to ask for technology assistance for an event.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
The OneCard is Bowdoin's official campus ID card, used for building and door access, dining, the library, and more. The OneCard office handles card issuance, physical access permissions, key distribution, and vendor and department card issues. Use this service to submit any OneCard request to the OneCard office.
Request help or service for your personal, individual Bowdoin email address.
Request permission to use a campus application, or to perform specific tasks within one. (Note: Some applications have their own request process)
For app access only — file, folder, and shared mailbox access have their own requests.
Bowdoin family and friends who are need assistance with Workday can request support.
Can't find what you're looking for? Click use this service to create a ticket.
Request computer assistance for current Bowdoin faculty or staff.
Desktop Password Sync replaces the user's local macOS password with their Okta password, resulting in one less password to remember. You can request Desktop Password Sync for macOS if it is not already installed on your computer.