My Recently Visited Services
The OneCard is Bowdoin's official campus ID card, used for building and door access, dining, the library, and more. The OneCard office handles card issuance, physical access permissions, key distribution, and vendor and department card issues. Use this service to submit any OneCard request to the OneCard office.
Bowdoin family and friends who are need assistance with Workday can request support.
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
Request a Bowdoin account for someone who isn't a permanent member of the community — a contractor, research collaborator, or guest.
Request related to Microsoft 365 SharePoint files in Teams.
Request access to a shared network folder, or ask to have access removed. Used for the department and shared drives IT manages.
Campus Wi-Fi covers connecting to Bowdoin's wireless networks (BOWDOIN, eduroam, BOWDOIN-GUEST, BOWDOIN-PSK), reporting Wi-Fi problems, registering game consoles and smart devices, and arranging guest access.
Bowdoin's VPN (GlobalProtect) lets faculty, staff, and students securely reach campus-only resources from off campus. Covers getting help, contractor/guest access, and setup information.
Request help with macOS or with software related to or provided through DExC for students.
Report a campus printer problem or request a printer to be installed, moved, or retired. Faculty and staff only.
Staff and faculty can request that an email address be allowed through to avoid being caught in a quarantine folder. All requests must be approved by the Chief Information Security Officer and a request does not ensure an allowance.
GraphPad Prism is not available for campus-wide use. A small number of licenses are available for faculty individual use. You can make a request for a license key using this request form.
Request changes to your Bowdoin account, extend an account before you leave, re-enable an account after rehire, or update how you appear in the online directory.
Look up contact information for people and departments at Bowdoin. Opens the online directory — no ticket needed. You'll see more detail when signed in or on the campus network.
Zoom is one of Bowdoin's supported web-conferencing platforms. Faculty are licensed automatically; staff and students have a 40-minute account and can request a Pro, Large Meeting, or Webinar license here. Also report Zoom problems or get help using Zoom in a classroom.
Locked out of your Bowdoin account and can't fix it yourself? Request emergency help here — for a forgotten password you can't reset, no working authentication device, or both. You do not need to be signed in to submit this. Identity is verified in person or by live video before access is restored.
Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.
Classroom Technical Services provides orientation, training, and consults for Bowdoin's 75+ classroom and computer lab spaces — from learning a room's equipment, to running Zoom or Teams in a room, to getting hands-on help for a specific hybrid class or event.
Provide feedback about Information Technology services, support, Bowdoin Bot and more.