My Recently Visited Services
General requests for Microsoft Teams itself, including troubleshooting, requesting internal Teams apps, etc.
Faculty and staff can request an exception to Bowdoin's border firewall to allow specific network traffic to reach an on-campus or hosted service.
Request related to Microsoft 365 SharePoint files in Teams.
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
Bowdoin's VPN (GlobalProtect) lets faculty, staff, and students securely reach campus-only resources from off campus. Covers getting help, contractor/guest access, and setup information.
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
LibreChat is Bowdoin's open-source gateway to a range of generative AI models, deployed by IT to give faculty, staff, and students secure, lower-cost access. Use this service to get help, submit a bug, share feedback, or (for students) complete the course that grants access.
Let IT know a new employee is coming so we can prepare their technology and account ahead of their start date. For hiring managers.
Guest Wireless is Bowdoin's BOWDOIN-GUEST network for campus visitors. Guests self-connect through a portal page when they join the network; this service is where a guest can report a problem with guest Wi-Fi.
Green-stripe phones are analogue telephones located in multiple locations in each building that are designed to function in the case of a network outage or power failure. Green stripe phones are not the same as emergency, blue-light phones.
GraphPad Prism is not available for campus-wide use. A small number of licenses are available for faculty individual use. You can make a request for a license key using this request form.
Request information from IT about generative AI or let IT know if you have procured or plan on procuring access to an AI tool.
Look up contact information for people and departments at Bowdoin. Opens the online directory — no ticket needed. You'll see more detail when signed in or on the campus network.
Request changes to your Bowdoin account, extend an account before you leave, re-enable an account after rehire, or update how you appear in the online directory.
Request pickup of Bowdoin-issued electronics for disposal, recycling, or re-issue, or notify IT that Bowdoin equipment is leaving campus for work-from-home use. To disconnect and reconnect equipment for an office move, use the Office Moves & Equipment Setup service instead.
Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.
Digital Signage is Bowdoin's service for publishing announcements and content to campus displays through the Carousel platform. Request help with a sign, manage who can publish, or request a new display.
Digital accessibility is the process of making digital products, such as websites, mobile apps, and other online tools, accessible to everyone. It is about ensuring all users can access the same information, regardless of ability.
Students can request access to Apple-released software updates and upgrades when publicly available.
Desktop Password Sync replaces the user's local macOS password with their Okta password, resulting in one less password to remember. You can request Desktop Password Sync for macOS if it is not already installed on your computer.
Request the creation of a Course folder for use in the current academic semester. All course folders are removed at the conclusion of a semester to make room for the next semester's requests.
Information Technology has enabled a secure Scan to Box feature on the multi-function Ricoh printer/scanners on campus. Student employees and staff need to use this function in order to scan to a SCAN folder in the department's BOX folder.