Request help managing a new system implementation or an IT-related project for your department.
VPN access may be available to faculty, staff, students and some research assistants. If you would like to request access, use the form attached to this service.
Request a change to your Bowdoin Online Directory settings.
Bowdoin has a large range of software titles available to faculty and staff that can be used for anything from office productivity to research. You can request an installation of a software title from here.
Faculty and staff can request the creation of a softphone, or virtual phone, that will work similarly to their office phone, through software on a computer or smartphone.
Office technology moves are quite common across campus, especially at the end of each semester. Learn more about the services offered and request workstation setup from here. Please note that a work order to Facilities Management must be placed to physically move your equipment from one office to another.
The following is just an example of what you can request assistance with:
Request a new IP Phone to be installed in a room
Request that an extension be added to a phone
Request an extension to be removed from a phone
Can't find what you're looking for? Click use this service to create a ticket.
Request a computer to be able to work from home. Requests will be prioritized starting with teaching and learning.
A distribution list can be used to send e-mail messages to multiple people at once by sending mail to a single e-mail address. This form will allow you to request a distribution group that contains only @bowdoin.edu addresses.
As we work towards offering an excellent online experience for the spring and as we continue to encourage staff to work from home, there may be technology needs that come up. You can make any requests using this service.
If you are having issues with your Bowdoin iPad, use this service and request form to ask for help.
There are hundreds of network locations in which are stored millions of files that are used by a variety of faculty, staff and students across campus. Use this form to request access to those files as required by your position, job or class.
The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.
It is important that all account information be kept up to date and accurate. Use this service to request changes to your user account that can't be changed through Workday.
Submit service requests for the main Bowdoin website.