My Recently Visited Services

Faculty and staff can request an exception to Bowdoin's border firewall to allow specific network traffic to reach an on-campus or hosted service.

Request a physical security token, or replace one that's been lost, stolen, damaged, or has a dead battery. Hardware tokens are for people who can't use a smartphone app for multi-factor authentication.

LibreChat is Bowdoin's open-source gateway to a range of generative AI models, deployed by IT to give faculty, staff, and students secure, lower-cost access. Use this service to get help, submit a bug, share feedback, or (for students) complete the course that grants access.

Request assistance with a specific administrative email list or request to be added/removed from an administrative list for yourself or someone you lead or manage.

Request help installing software or request a quote or to purchase new software.

Guest Wireless is Bowdoin's BOWDOIN-GUEST network for campus visitors. Guests self-connect through a portal page when they join the network; this service is where a guest can report a problem with guest Wi-Fi.

Request services related to Campus Groups, including creating groups, providing permissions, etc.

Let IT know a new employee is coming so we can prepare their technology and account ahead of their start date. For hiring managers.

Green-stripe phones are analogue telephones located in multiple locations in each building that are designed to function in the case of a network outage or power failure. Green stripe phones are not the same as emergency, blue-light phones.

Campus Wi-Fi covers connecting to Bowdoin's wireless networks (BOWDOIN, eduroam, BOWDOIN-GUEST, BOWDOIN-PSK), reporting Wi-Fi problems, registering game consoles and smart devices, and arranging guest access.

Request service for issues relating to any conference room, classroom or other room with AV technology. This can include the computer, projectors, audio issues, bluray players, etc.

Bowdoin's PaperCut print management platform. Request software help, manage cost centers, configure printers, set up guest access, or request additional student print funds.

Look up contact information for people and departments at Bowdoin. Opens the online directory — no ticket needed. You'll see more detail when signed in or on the campus network.

A single front door for faculty seeking guidance, hands-on help, or a thinking partner for the technology behind their teaching and research — course tools and the LMS, classroom and instructional technology, accessibility, research software, data tools, and specialized computing. Routes to the requestor's Academic Technology Consultant (ATC) liaison.

Can't find what you're looking for? Click use this service to create a ticket.

GraphPad Prism is not available for campus-wide use. A small number of licenses are available for faculty individual use. You can make a request for a license key using this request form.

Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.

Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.

Lookup form designed for Bowdoin Security to use to lookup device ownership in the event of items being turned in to lost and found.

Request help with macOS or with software related to or provided through DExC for students.