My Recently Visited Services
Request help installing software or request a quote or to purchase new software.
Request permission to use a campus application, or to perform specific tasks within one. (Note: Some applications have their own request process)
For app access only — file, folder, and shared mailbox access have their own requests.
Requests related to the Wave Security Camera Software
Request changes to your Bowdoin account, extend an account before you leave, re-enable an account after rehire, or update how you appear in the online directory.
The OneCard is Bowdoin's official campus ID card, used for building and door access, dining, the library, and more. The OneCard office handles card issuance, physical access permissions, key distribution, and vendor and department card issues. Use this service to submit any OneCard request to the OneCard office.
Look up contact information for people and departments at Bowdoin. Opens the online directory — no ticket needed. You'll see more detail when signed in or on the campus network.
GraphPad Prism is not available for campus-wide use. A small number of licenses are available for faculty individual use. You can make a request for a license key using this request form.
Submit general classroom requests and report urgent classroom issues.
Faculty and staff can request an exception to Bowdoin's border firewall to allow specific network traffic to reach an on-campus or hosted service.
Can't find what you're looking for? Click use this service to create a ticket.
Campus Wi-Fi covers connecting to Bowdoin's wireless networks (BOWDOIN, eduroam, BOWDOIN-GUEST, BOWDOIN-PSK), reporting Wi-Fi problems, registering game consoles and smart devices, and arranging guest access.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Tool to increase the balance of the Library guest PaperCut accounts.
Only available to Library Staff
Request a Bowdoin account for someone who isn't a permanent member of the community — a contractor, research collaborator, or guest.
Bowdoin's VPN (GlobalProtect) lets faculty, staff, and students securely reach campus-only resources from off campus. Covers getting help, contractor/guest access, and setup information.
Desktop Password Sync replaces the user's local macOS password with their Okta password, resulting in one less password to remember. You can request Desktop Password Sync for macOS if it is not already installed on your computer.
LibreChat is Bowdoin's open-source gateway to a range of generative AI models, deployed by IT to give faculty, staff, and students secure, lower-cost access. Use this service to get help, submit a bug, share feedback, or (for students) complete the course that grants access.
Request help or service for your personal, individual Bowdoin email address.
Hardware Purchasing is how Bowdoin faculty, staff, and departments buy computers, monitors, peripherals, and other equipment through IT. Request a quote to compare options, or request a purchase when you know what you need. Routine faculty and staff computer replacement runs through the annual Computer Allocation Process.
Request a physical security token, or replace one that's been lost, stolen, damaged, or has a dead battery. Hardware tokens are for people who can't use a smartphone app for multi-factor authentication.
Claude is Anthropic's AI assistant, available to Bowdoin students, faculty, and staff. Use this service to request access to the Claude apps and tools, request Claude for a course, get a consultation, change funding or usage limits, or report a problem.
Digital accessibility is the process of making digital products, such as websites, mobile apps, and other online tools, accessible to everyone. It is about ensuring all users can access the same information, regardless of ability.
Bowdoin's PaperCut print management platform. Request software help, manage cost centers, configure printers, set up guest access, or request additional student print funds.