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Request assistance with PaperCut or with general printing services.
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
Request support, report a bug, or request access to Amplify AI
Bowdoin family and friends who are need assistance with Workday can request support.
Request card access and/or keys for an individual or group.
Submit general classroom requests and report urgent classroom issues.
Requests related to network files or folders
Requests related to the notification of assets being moved around campus, the pickup and disposal of old or unused technology, and letting IT know of equipment leaving campus to be used from home.
Request help managing a new system implementation or an IT-related project for your department.
Can't find what you're looking for? Click use this service to create a ticket.
Request orientation on Bowdoin's classroom AV technology. Orientation includes any of the basic features available in most of Bowdoin's classrooms.
Provide feedback about Information Technology services, support, Bowdoin Bot and more.
The following is just an example of what you can request assistance with:
Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone
Box is used by some departments in order to work with student employees on departmental materials. Department employee who need to be able to share folders and invite collaborators in Box need to request co-owner access to their department's Box folder. Student employee access is automatic from HR and access should not be requested through this process.
Canvas is a web-based tool which students and faculty use to share educational resources with each other. Use the form on this page to request a new feature or to report a software bug.
Request the creation of a Course folder for use in the current academic semester. All course folders are removed at the conclusion of a semester to make room for the next semester's requests.
General requests for Microsoft Teams itself, including troubleshooting, requesting internal Teams apps, etc.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Request support, provide feedback, or make an enhancement request for LibreChat.
Information on when and how to ask for technology assistance for an event.