Popular Services

Can't find what you're looking for?

Can't find what you're looking for? Click use this service to create a ticket.

Broken iPad, Apple Keyboard or Apple Pencil

If you have contacted Apple Care for a replacement iPad/Pencil/Keyboard or need help with a broken item.

Loaning Center Equipment Request

Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.

Request access for Adobe licenses

The College's current license agreements provide for faculty, administrative staff and students to download and install all Adobe products on Bowdoin-issued computers, personal computers or iPad OS.

Request access to a department folder or sub-folder

Office Telephones or IP Phones

The following is just an example of what you can request assistance with:

Report a broken of damaged phone (non-green stripe phones)
Request to become an early adopter for Teams Calling

Request help with Bowdoin iPad or iPad Accessory

If you are having issues with your Bowdoin iPad, use this service and request form to ask for help.

Bowdoin Website Request

Submit service requests for the main Bowdoin website.

Install Application or Software

Bowdoin has a large range of software titles available to faculty and staff that can be used for anything from office productivity to research. You can request an installation of a software title from here.

Propose a new IT project

Request help managing a new system implementation or an IT-related project for your department.

Request access to shared calendar

Request access to a shared calendar.

Report an issue with email

Email is used as a major form of communication in our world today and we often rely heavily on the fact that it should simply work. Unfortunately, email is also a very technical concept and has a lot of moving parts that can cause it to fail. This service request form gives you the opportunity to let us know that you're experiencing an issue with your email so we can quickly direct the request to the right person or group to help resolve the issue quickly.

Request Access to VPN

VPN access may be available to faculty, staff, students and some research assistants. If you would like to request access, use the form attached to this service.

Faculty, Staff, and Student Accounts

Requests related to Bowdoin faculty, staff, and student person accounts.

Request Box Folder Permissions

Box is used by some departments in order to work with student employees on departmental materials. Department employee who need to be able to share folders and invite collaborators in Box need to request co-owner access to their department's Box folder. Student employee access is automatic from HR and access should not be requested through this process.

Request GraphPad Prism for Personal Use

GraphPad Prism is no longer available for campus-wide use. A small number of licenses are available. You can make a request for a license key using this request form.

Request New Shared Calendar

Unable to connect to VPN

Faculty and Staff Personal Technology Requests (no CAP or Classroom Hardware Requests)

Faculty and staff may make smaller technology requests for office or home use. Classroom requests should use the "Classroom or Computer Lab Request" service and form. All other requests must use the CAP request form.

Create a new Microsoft 365 distribution group

A distribution list can be used to send e-mail messages to multiple people at once by sending mail to a single e-mail address. This form will allow you to request a distribution group that contains only @bowdoin.edu addresses.

Request Computer Peripheral

Provide Card Access and/or Keys

Request card access and/or keys for an individual or group.

BOWDOIN Wireless Network

Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.

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