Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
Request assistance with PaperCut or with general printing services.
Report a broken or damaged Laptop, iPad, Magic Keyboard, or Apple Pencil.
Request card access and/or keys for an individual or group.
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
Request service for issues relating to any classroom and/or AV technology in a classroom. This can include the computer, projectors, audio issues, bluray players, etc.
Information on when and how to ask for AV assistance for an event.
Bowdoin has a large range of software titles available to faculty and staff that can be used for anything from office productivity to research. You can request an installation of a software title from here.
Requests related to Bowdoin faculty, staff, and student person accounts.
VPN access may be available to faculty, staff, students and some research assistants. If you would like to request access, use the form attached to this service.
Submit service requests for the main Bowdoin website.
Request help managing a new system implementation or an IT-related project for your department.
The following is just an example of what you can request assistance with:
Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone
Request orientation on Bowdoin's classroom AV technology. Orientation includes any of the basic features available in most of Bowdoin's classrooms.
Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.
Use this service to request iPad apps for class, install applications on classroom computers, report a classroom issue and more.
Requests related to network files or folders
Request service for a physical printer such as moving, adding, or removing one from use.
GraphPad Prism is no longer available for campus-wide use. A small number of licenses are available. You can make a request for a license key using this request form.
The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.
The College's current license agreements provide for faculty, administrative staff and students to download and install all Adobe products on Bowdoin-issued computers, personal computers or iPad OS.
A distribution list can be used to send e-mail messages to multiple people at once by sending mail to a single e-mail address. This form will allow you to request a distribution group that contains only @bowdoin.edu addresses.