Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
Request support, report a bug, or request access to Amplify AI
Bowdoin family and friends who are need assistance with Workday can request support.
The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.
Request card access and/or keys for an individual or group.
Request assistance with PaperCut or with general printing services.
Information on when and how to ask for technology assistance for an event.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Requests related to Bowdoin faculty, staff, and student person accounts.
Request help installing software or request a quote or to purchase new software.
Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.
Provide feedback about Information Technology services, support, Bowdoin Bot and more.
Lookup form designed for Bowdoin Security to use to lookup device ownership in the event of items being turned in to lost and found.
The following is just an example of what you can request assistance with:
Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone
Requests for accounts other than standard faculty, staff accounts such as contractors or temporary accounts.
Let IT know if you have a bad or broken network port in your residence or office.
Use this service to request iPad apps for class, install applications on classroom computers, report a classroom issue and more.
Request access to a shared calendar.
Request service for a physical printer such as reporting an issue, moving, adding, or removing one from use.
Provide information to Information Technology when looking to hire a new employee
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
Request help managing a new system implementation or an IT-related project for your department.