Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
Request card access and/or keys for an individual or group.
Bowdoin family and friends who are need assistance with Workday can request support.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
The following is just an example of what you can request assistance with:
Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone
Requests related to network files or folders
Request service for a physical printer such as reporting an issue, moving, adding, or removing one from use.
Request help managing a new system implementation or an IT-related project for your department.
Requests related to Bowdoin faculty, staff, and student person accounts.
Submit general classroom requests and report urgent classroom issues.
Request or remove access to many applications.
Note: Some applications have their own request processes and may not be available from this service
Provide information to Information Technology when looking to hire a new employee
Shared Bowdoin email addresses are available for a variety of purposes, usually to act as a mailbox with which to receive messages from across campus for specific purposes.
GraphPad Prism is not available for campus-wide use. A small number of licenses are available for faculty individual use. You can make a request for a license key using this request form.
Request assistance with PaperCut or with general printing services.
Request help installing software or request a quote or to purchase new software.
Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.
Requests for accounts other than standard faculty, staff accounts such as contractors or temporary accounts.
Request computer assistance for current Bowdoin faculty or staff.
If you would like to use a 2-step hardware token or have been assigned a 2-Step USB token but it has been lost, stolen or damaged, use this service to request a new one be assigned and configured for you.