Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
Request assistance with PaperCut or with general printing services.
Request orientation on Bowdoin's classroom AV technology. Orientation includes any of the basic features available in most of Bowdoin's classrooms.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Request card access and/or keys for an individual or group.
Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.
Request computer assistance for current Bowdoin faculty or staff.
Information on when and how to ask for technology assistance for an event.
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
Request support, report a bug, or request access to Amplify AI
Requests related to Bowdoin faculty, staff, and student person accounts.
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
Request support, provide feedback, or make an enhancement request for LibreChat.
Submit general classroom requests and report urgent classroom issues.
The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.
Shared Bowdoin email addresses are available for a variety of purposes, usually to act as a mailbox with which to receive messages from across campus for specific purposes.
Request or remove access to many applications.
Note: Some applications have their own request processes and may not be available from this service
Request service for a physical printer such as reporting an issue, moving, adding, or removing one from use.
Request support for faculty iPads provided as part of the Digital Excellence Commitment.
Request help managing a new system implementation or an IT-related project for your department.
The following is just an example of what you can request assistance with:
Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone
Request services related to Campus Groups, including creating groups, providing permissions, etc.