Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
Request support, report a bug, or request access to Amplify AI
Bowdoin family and friends who are need assistance with Workday can request support.
The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.
Request assistance with PaperCut or with general printing services.
Information on when and how to ask for technology assistance for an event.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Request help installing software or request a quote or to purchase new software.
Request card access and/or keys for an individual or group.
Requests related to Bowdoin faculty, staff, and student person accounts.
Request a Faculty or Staff emeriti account.
Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.
Provide feedback about Information Technology services, support, Bowdoin Bot and more.
Lookup form designed for Bowdoin Security to use to lookup device ownership in the event of items being turned in to lost and found.
Use this service to request iPad apps for class, install applications on classroom computers, report a classroom issue and more.
The following is just an example of what you can request assistance with:
Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone
Let IT know if you have a bad or broken network port in your residence or office.
Requests for accounts other than standard faculty, staff accounts such as contractors or temporary accounts.
Provide information to Information Technology when looking to hire a new employee
Request service for a physical printer such as reporting an issue, moving, adding, or removing one from use.
Request access to a shared calendar.
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.