Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
Request assistance with PaperCut or with general printing services.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Request card access and/or keys for an individual or group.
Requests related to Bowdoin faculty, staff, and student person accounts.
Request orientation on Bowdoin's classroom AV technology. Orientation includes any of the basic features available in most of Bowdoin's classrooms.
Bowdoin family and friends who are need assistance with Workday can request support.
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
Submit general classroom requests and report urgent classroom issues.
Shared Bowdoin email addresses are available for a variety of purposes, usually to act as a mailbox with which to receive messages from across campus for specific purposes.
Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.
Wireless access to the Bowdoin network is provided in most locations across campus. Report any problems accessing the wireless network, including wireless coverage issues, poor performance or network drops.
Request computer assistance for current Bowdoin faculty or staff.
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.
Request service for a physical printer such as reporting an issue, moving, adding, or removing one from use.
Request assistance with a specific administrative email list or request to be added/removed from an administrative list for yourself or someone you lead or manage.
Request service for issues relating to any conference room, classroom or other room with AV technology. This can include the computer, projectors, audio issues, bluray players, etc.
Request help installing software or request a quote or to purchase new software.
Information on when and how to ask for technology assistance for an event.
Requests related to network files or folders
Request help managing a new system implementation or an IT-related project for your department.