Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
Request support, report a bug, or request access to Amplify AI
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Request card access and/or keys for an individual or group.
Request assistance with PaperCut or with general printing services.
Request help managing a new system implementation or an IT-related project for your department.
Bowdoin family and friends who are need assistance with Workday can request support.
Shared Bowdoin email addresses are available for a variety of purposes, usually to act as a mailbox with which to receive messages from across campus for specific purposes.
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
Requests related to Bowdoin faculty, staff, and student person accounts.
Request service for issues relating to any conference room, classroom or other room with AV technology. This can include the computer, projectors, audio issues, bluray players, etc.
Information on when and how to ask for technology assistance for an event.
Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.
Request computer assistance for current Bowdoin faculty or staff.
Requests related to the Wave Security Camera Software
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
Request related to Microsoft 365 SharePoint files in Teams.
Submit general classroom requests and report urgent classroom issues.
The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.
Request help installing software or request a quote or to purchase new software.
The following is just an example of what you can request assistance with:
Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone