Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
The OneCard is Bowdoin's official campus ID card, used for building and door access, dining, the library, and more. The OneCard office handles card issuance, physical access permissions, key distribution, and vendor and department card issues. Use this service to submit any OneCard request to the OneCard office.
Bowdoin's PaperCut print management platform. Request software help, manage cost centers, configure printers, set up guest access, or request additional student print funds.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Requests related to Bowdoin faculty, staff, and student person accounts.
Request help managing a new system implementation or an IT-related project for your department.
Request a Faculty or Staff emeriti account.
Request assistance with a specific administrative email list or request to be added/removed from an administrative list for yourself or someone you lead or manage.
Request or remove access to many applications.
Note: Some applications have their own request processes and may not be available from this service
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.
The following is just an example of what you can request assistance with:
Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone
Request orientation on Bowdoin's classroom AV technology. Orientation includes any of the basic features available in most of Bowdoin's classrooms.
Request service for issues relating to any conference room, classroom or other room with AV technology. This can include the computer, projectors, audio issues, bluray players, etc.
Request computer assistance for current Bowdoin faculty or staff.
Notify Network Operations to perform "dig safe" discovery and marking of network utilities before construction or digging begins.
Requests related to network files or folders
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
Request the creation of a Course folder for use in the current academic semester. All course folders are removed at the conclusion of a semester to make room for the next semester's requests.
Bowdoin family and friends who are need assistance with Workday can request support.
GraphPad Prism is not available for campus-wide use. A small number of licenses are available for faculty individual use. You can make a request for a license key using this request form.
The College's current license agreements provide for faculty, administrative staff and students to download and install all Adobe products on Bowdoin-issued computers, personal computers or iPad OS.
Request help installing software or request a quote or to purchase new software.