Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
Report a broken or damaged Laptop, iPad, Magic Keyboard, or Apple Pencil.
Request support, report a bug, or request access (coming soon) to Amplify AI
Request assistance with PaperCut or with general printing services.
Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.
Request card access and/or keys for an individual or group.
If you would like to use a 2-step hardware token or have been assigned a 2-Step USB token but it has been lost, stolen or damaged, use this service to request a new one be assigned and configured for you.
Request service for a physical printer such as reporting an issue, moving, adding, or removing one from use.
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
Request service for issues relating to any conference room, classroom or other room with AV technology. This can include the computer, projectors, audio issues, bluray players, etc.
Request help managing a new system implementation or an IT-related project for your department.
Requests related to Bowdoin faculty, staff, and student person accounts.
The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.
The following is just an example of what you can request assistance with:
Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone
Requests related to network files or folders
Bowdoin has a large range of software titles available to faculty and staff that can be used for anything from office productivity to research. You can request an installation of a software title from here.
A distribution list can be used to send e-mail messages to multiple people at once by sending mail to a single e-mail address. This form will allow you to request a distribution group that contains only @bowdoin.edu addresses.
Request for service with shared email addresses such as creating a new address, accessing an address, and more.
Email is used as a major form of communication in our world today and we often rely heavily on the fact that it should simply work. Unfortunately, email is also a very technical concept and has a lot of moving parts that can cause it to fail. This service request form gives you the opportunity to let us know that you're experiencing an issue with your email so we can quickly direct the request to the right person or group to help resolve the issue quickly.
Lookup form designed for Bowdoin Security to use to lookup device ownership in the event of items being turned in to lost and found.
If you plan on bringing a monitor, desktop computer or other non-portable equipment home, please fill out this form.