Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
Request assistance with PaperCut or with general printing services.
Request card access and/or keys for an individual or group.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.
Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.
Request computer assistance for current Bowdoin faculty or staff.
Request assistance with a specific administrative email list or request to be added/removed from an administrative list for yourself or someone you lead or manage.
Request or remove access to many applications.
Note: Some applications have their own request processes and may not be available from this service
The College's current license agreements provide for faculty, administrative staff and students to download and install all Adobe products on Bowdoin-issued computers, personal computers or iPad OS.
Submit general classroom requests and report urgent classroom issues.
Lookup form designed for Bowdoin Security to use to lookup device ownership in the event of items being turned in to lost and found.
Information on when and how to ask for technology assistance for an event.
Requests related to network files or folders
Request services related to Campus Groups, including creating groups, providing permissions, etc.
Shared Bowdoin email addresses are available for a variety of purposes, usually to act as a mailbox with which to receive messages from across campus for specific purposes.
Requests for accounts other than standard faculty, staff accounts such as contractors, guests, or collaborators
The following is just an example of what you can request assistance with:
Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone
Request service for issues relating to any conference room, classroom or other room with AV technology. This can include the computer, projectors, audio issues, bluray players, etc.
Requests related to Bowdoin faculty, staff, and student person accounts.
The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.