Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Request assistance with PaperCut or with general printing services.
Request card access and/or keys for an individual or group.
Requests related to Bowdoin faculty, staff, and student person accounts.
Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.
Submit general classroom requests and report urgent classroom issues.
Shared Bowdoin email addresses are available for a variety of purposes, usually to act as a mailbox with which to receive messages from across campus for specific purposes.
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
Request help installing software or request a quote or to purchase new software.
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
Bowdoin family and friends who are need assistance with Workday can request support.
Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.
Request orientation on Bowdoin's classroom AV technology. Orientation includes any of the basic features available in most of Bowdoin's classrooms.
Request service for issues relating to any conference room, classroom or other room with AV technology. This can include the computer, projectors, audio issues, bluray players, etc.
Request service for a physical printer such as reporting an issue, moving, adding, or removing one from use.
Request computer assistance for current Bowdoin faculty or staff.
Information on when and how to ask for technology assistance for an event.
Xfinity on Campus or XoC is a service which allows students the ability to stream live TV to laptops, desktops, mobile devices and Roku devices. If you are experiencing issues logging in to Xfinity on Campus, use this form to let us know.
Request help managing a new system implementation or an IT-related project for your department.
Box is used by some departments in order to work with student employees on departmental materials. Department employee who need to be able to share folders and invite collaborators in Box need to request co-owner access to their department's Box folder. Student employee access is automatic from HR and access should not be requested through this process.