Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
Request assistance with PaperCut or with general printing services.
Request support, report a bug, or request access to Amplify AI
Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.
Request orientation on Bowdoin's classroom AV technology. Orientation includes any of the basic features available in most of Bowdoin's classrooms.
Request card access and/or keys for an individual or group.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Information on when and how to ask for technology assistance for an event.
Bowdoin family and friends who are need assistance with Workday can request support.
Request support, provide feedback, or make an enhancement request for LibreChat.
Requests related to Bowdoin faculty, staff, and student person accounts.
Request computer assistance for current Bowdoin faculty or staff.
Request support for faculty iPads provided as part of the Digital Excellence Commitment.
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
Shared Bowdoin email addresses are available for a variety of purposes, usually to act as a mailbox with which to receive messages from across campus for specific purposes.
Request assistance with multi-factor authentication using Okta
Submit general classroom requests and report urgent classroom issues.
Request information from IT about generative AI or let IT know if you have procured or plan on procuring access to an AI tool.
Request help managing a new system implementation or an IT-related project for your department.
The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.
Notify Network Operations to perform "dig safe" discovery and marking of network utilities before construction or digging begins.