Popular Services

Can't find what you're looking for? Click use this service to create a ticket.


VPN

Request support related to Bowdoin's VPN service.


Request support, report a bug, or request access to Amplify AI


Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.


Bowdoin family and friends who are need assistance with Workday can request support.


The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.


Request help installing software or request a quote or to purchase new software.


Request card access and/or keys for an individual or group.


Information on when and how to ask for technology assistance for an event.


Request the creation of a Course folder for use in the current academic semester. All course folders are removed at the conclusion of a semester to make room for the next semester's requests.


Request or remove access to many applications.
Note: Some applications have their own request processes and may not be available from this service


Request help managing a new system implementation or an IT-related project for your department.


Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.


Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.


The following is just an example of what you can request assistance with:

Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone


Use this service to request iPad apps for class, install applications on classroom computers, report a classroom issue and more.


Request service for a physical printer such as reporting an issue, moving, adding, or removing one from use.


Provide information to Information Technology when looking to hire a new employee


Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.


Report issues or make requests related to PaperCut Scanning


Use this form to request help from the OneCard office


Request assistance with PaperCut or with general printing services.


Request orientation on Bowdoin's classroom AV technology. Orientation includes any of the basic features available in most of Bowdoin's classrooms.