Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
Request card access and/or keys for an individual or group.
Bowdoin family and friends who are need assistance with Workday can request support.
Request assistance with PaperCut or with general printing services.
Request orientation on Bowdoin's classroom AV technology. Orientation includes any of the basic features available in most of Bowdoin's classrooms.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Requests related to Bowdoin faculty, staff, and student person accounts.
Requests related to network files or folders
Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
Request computer assistance for current Bowdoin faculty or staff.
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
Shared Bowdoin email addresses are available for a variety of purposes, usually to act as a mailbox with which to receive messages from across campus for specific purposes.
Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.
Request help managing a new system implementation or an IT-related project for your department.
Request help installing software or request a quote or to purchase new software.
The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.
Request services related to Campus Groups, including creating groups, providing permissions, etc.
Request assistance with multi-factor authentication using Okta
Request service for a physical printer such as reporting an issue, moving, adding, or removing one from use.
Submit general classroom requests and report urgent classroom issues.