Popular Services
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The OneCard is Bowdoin's official campus ID card, used for building and door access, dining, the library, and more. The OneCard office handles card issuance, physical access permissions, key distribution, and vendor and department card issues. Use this service to submit any OneCard request to the OneCard office.
Bowdoin's PaperCut print management platform. Request software help, manage cost centers, configure printers, set up guest access, or request additional student print funds.
Request or remove access to many applications.
Note: Some applications have their own request processes and may not be available from this service
Requests related to Bowdoin faculty, staff, and student person accounts.
Shared Bowdoin email addresses are available for a variety of purposes, usually to act as a mailbox with which to receive messages from across campus for specific purposes.
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
Bowdoin family and friends who are need assistance with Workday can request support.
Request a Faculty or Staff emeriti account.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Request help managing a new system implementation or an IT-related project for your department.
Request help installing software or request a quote or to purchase new software.
The following is just an example of what you can request assistance with:
Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
The College's current license agreements provide for faculty, administrative staff and students to download and install all Adobe products on Bowdoin-issued computers, personal computers or iPad OS.
Request services related to Campus Groups, including creating groups, providing permissions, etc.
Requests related to network files or folders
Requests for accounts other than standard faculty, staff accounts such as contractors, guests, or collaborators
Request assistance with a specific administrative email list or request to be added/removed from an administrative list for yourself or someone you lead or manage.
Request computer assistance for current Bowdoin faculty or staff.
Request orientation on Bowdoin's classroom AV technology. Orientation includes any of the basic features available in most of Bowdoin's classrooms.
Request service for issues relating to any conference room, classroom or other room with AV technology. This can include the computer, projectors, audio issues, bluray players, etc.