Popular Services
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Request computer assistance for current Bowdoin faculty or staff.
Request assistance with PaperCut or with general printing services.
Request card access and/or keys for an individual or group.
Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Requests related to Bowdoin faculty, staff, and student person accounts.
Request service for issues relating to any conference room, classroom or other room with AV technology. This can include the computer, projectors, audio issues, bluray players, etc.
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
Request access to a shared calendar.
Request help installing software or request a quote or to purchase new software.
The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.
Submit general classroom requests and report urgent classroom issues.
Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.
Request assistance with a specific administrative email list or request to be added/removed from an administrative list for yourself or someone you lead or manage.
Request support, provide feedback, or make an enhancement request for LibreChat.
Requests related to network files or folders
Request the creation of a Course folder for use in the current academic semester. All course folders are removed at the conclusion of a semester to make room for the next semester's requests.
Request help with macOS or with software related to or provided through DExC for students.
Request or remove access to many applications.
Note: Some applications have their own request processes and may not be available from this service
Shared Bowdoin email addresses are available for a variety of purposes, usually to act as a mailbox with which to receive messages from across campus for specific purposes.
Request related to Microsoft 365 SharePoint files in Teams.