Popular Services

Can't find what you're looking for? Click use this service to create a ticket.


Request support, report a bug, or request access (coming soon) to Amplify AI


Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.


VPN

Request support related to Bowdoin's VPN service.


Request assistance with PaperCut or with general printing services.


Request card access and/or keys for an individual or group.


Request orientation on Bowdoin's classroom AV technology. Orientation includes any of the basic features available in most of Bowdoin's classrooms.


Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.


Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.


Information on when and how to ask for technology assistance for an event.


The following is just an example of what you can request assistance with:

Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone


Requests related to Bowdoin faculty, staff, and student person accounts.


Request services related to Campus Groups, including creating groups, providing permissions, etc.


Email is used as a major form of communication in our world today and we often rely heavily on the fact that it should simply work. Unfortunately, email is also a very technical concept and has a lot of moving parts that can cause it to fail. This service request form gives you the opportunity to let us know that you're experiencing an issue with your email so we can quickly direct the request to the right person or group to help resolve the issue quickly.


Faculty and staff can request a pickup of Bowdoin-issued electronics to be disposed of, recycled or re-issued elsewhere on campus.


Request assistance for a non-student laptop or desktop computer.


Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.


Request for service with shared email addresses such as creating a new address, accessing an address, and more.


Request or remove access to many applications.
Note: Some applications have their own request processes and may not be available from this service


CG-to-Localist Feed Updates


Request service for issues relating to any conference room, classroom or other room with AV technology. This can include the computer, projectors, audio issues, bluray players, etc.


Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.


Request the creation of a Course folder for use in the current academic semester. All course folders are removed at the conclusion of a semester to make room for the next semester's requests.