Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
Request assistance with PaperCut or with general printing services.
Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.
Request card access and/or keys for an individual or group.
Submit general classroom requests and report urgent classroom issues.
Request computer assistance for current Bowdoin faculty or staff.
Requests related to Bowdoin faculty, staff, and student person accounts.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Request service for issues relating to any conference room, classroom or other room with AV technology. This can include the computer, projectors, audio issues, bluray players, etc.
Request or remove access to many applications.
Note: Some applications have their own request processes and may not be available from this service
Requests for accounts other than standard faculty, staff accounts such as contractors, guests, or collaborators
Shared Bowdoin email addresses are available for a variety of purposes, usually to act as a mailbox with which to receive messages from across campus for specific purposes.
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
The College's current license agreements provide for faculty, administrative staff and students to download and install all Adobe products on Bowdoin-issued computers, personal computers or iPad OS.
The following is just an example of what you can request assistance with:
Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone
Information on when and how to ask for technology assistance for an event.
Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.
Request assistance with a specific administrative email list or request to be added/removed from an administrative list for yourself or someone you lead or manage.
If you would like to use a 2-step hardware token or have been assigned a 2-Step USB token but it has been lost, stolen or damaged, use this service to request a new one be assigned and configured for you.
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
Request related to Microsoft 365 SharePoint files in Teams.
Bowdoin family and friends who are need assistance with Workday can request support.
Request help managing a new system implementation or an IT-related project for your department.