Popular Services

Can't find what you're looking for? Click use this service to create a ticket.

VPN access may be available to faculty, staff, students and some research assistants. If you would like to request access, use the form attached to this service.

As we work towards offering an excellent online experience for the fall and as we continue to encourage staff to work from home, there may be technology needs that come up. You can make any requests using this service.

If you are having issues with your Bowdoin iPad, use this service and request form to ask for help.

If you have contacted Apple Care for a replacement iPad/Pencil/Keyboard or need help with a broken item.

Game consoles including the Sony PS3, PS4, Microsoft Xbox 360, Xbox One and Nintendo's Wii U and Switch, most media streaming devices such as a Roku Streaming Stick+, the Apple TV and the Amazon Fire Stick and smart speakers such as the Amazon Echo need to be registered in order to be able to access the wireless network.

GraphPad Prism is no longer available for campus-wide use. A small number of licenses are available. You can make a request for a license key using this request form.

The College's current license agreements provide for faculty and staff to download and install all Adobe products on Bowdoin-issued computers as well as personal computers. You can request access to the licenses through this form.

Bowdoin has a large range of software titles available to faculty and staff that can be used for anything from office productivity to research. You can request an installation of a software title from here.

The following is just an example of what you can request assistance with:

Request a new IP Phone to be installed in a room
Request that an extension be added to a phone
Request an extension to be removed from a phone

Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.

Information Technology provides email accounts to all current faculty, staff and students. If you need more time with your account after your departure, you may request an account extension.

Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.

Wireless access to the Bowdoin network is provided in most locations across campus. Report any problems accessing the wireless network, including wireless coverage issues, poor performance or network drops.

Request the creation of a Course folder for use in the current academic semester. All course folders are removed at the conclusion of a semester to make room for the next semester's requests.

Request the purchase of a Zoom webinar license.

Submit service requests for the main Bowdoin website.

A distribution list can be used to send e-mail messages to multiple people at once by sending mail to a single e-mail address. This form will allow you to request a distribution group that contains only @bowdoin.edu addresses.

Faculty and staff can request the creation of a softphone, or virtual phone, that will work similarly to their office phone, through software on a computer or smartphone.

Request a computer to be able to work from home. Requests will be prioritized starting with teaching and learning.