Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
Request assistance with PaperCut or with general printing services.
Report a broken or damaged Laptop, iPad, Magic Keyboard, or Apple Pencil.
Requests related to Bowdoin faculty, staff, and student person accounts.
Request service for a physical printer such as moving, adding, or removing one from use.
Students can request access to Apple-released software updates and upgrades when publicly available.
VPN access may be available to faculty, staff, students and some research assistants. If you would like to request access, use the form attached to this service.
Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.
Bowdoin has a large range of software titles available to faculty and staff that can be used for anything from office productivity to research. You can request an installation of a software title from here.
The following is just an example of what you can request assistance with:
Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
Request help managing a new system implementation or an IT-related project for your department.
Request orientation on Bowdoin's classroom AV technology. Orientation includes any of the basic features available in most of Bowdoin's classrooms.
Email is used as a major form of communication in our world today and we often rely heavily on the fact that it should simply work. Unfortunately, email is also a very technical concept and has a lot of moving parts that can cause it to fail. This service request form gives you the opportunity to let us know that you're experiencing an issue with your email so we can quickly direct the request to the right person or group to help resolve the issue quickly.
Submit service requests for the main Bowdoin website.
IT trainers can work with you to create customized classes for an entire department or can schedule time to meet for one-on-one training.
If you are having issues with your Bowdoin iPad, use this service and request form to ask for help.
Requests for accounts other than standard faculty, staff accounts such as contractors or temporary accounts.
Notify Network Operations to perform "dig safe" discovery and marking of network utilities before construction or digging begins.
Request card access and/or keys for an individual or group.
Mailman email lists are lists made up of a mix of Bowdoin email addresses and those outside of the college. They can be used for a variety of situations and purposes. This form walks you through the steps to request a new list.