Popular Services

Can't find what you're looking for?

Can't find what you're looking for? Click use this service to create a ticket.

Request Access to VPN

VPN access may be available to faculty, staff, students and some research assistants. If you would like to request access, use the form attached to this service.

Faculty and Staff Technology Requests for Spring 2021

As we work towards offering an excellent online experience for the spring and as we continue to encourage staff to work from home, there may be technology needs that come up. You can make any requests using this service.

Equipment Leaving Campus Notification

If you plan on bringing a monitor, desktop computer or other non-portable equipment home, please fill out this form.

Request help with Bowdoin iPad or iPad Accessory

If you are having issues with your Bowdoin iPad, use this service and request form to ask for help.

Request Virtual Workstation

Request to enable cellular (LTE) service on a Student iPad

Broken iPad, Apple Keyboard or Apple Pencil

If you have contacted Apple Care for a replacement iPad/Pencil/Keyboard or need help with a broken item.

Bowdoin Website Request

Submit service requests for the main Bowdoin website.

Install Application or Software

Bowdoin has a large range of software titles available to faculty and staff that can be used for anything from office productivity to research. You can request an installation of a software title from here.

Trouble logging in to Polaris

Request access to Polaris

Staff members can request access to certain areas of Polaris as it pertains to their duties. You can read more about this service and request access here.

Students and Faculty do NOT need to request access. They should have access to Polaris automatically.

Emergency Phones

Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.

Computer not working

Personal Computer Purchase Consultation

Faculty and staff wishing to make a personal purchase using the mployee loan program may request a consultation on the hardware to be purchased.

Request access for Adobe licenses

The College's current license agreements provide for faculty and staff to download and install all Adobe products on Bowdoin-issued computers as well as personal computers. You can request access to the licenses through this form.

Directory Privacy Settings

Request a change to your Bowdoin Online Directory settings.

Request access to a network file or folder

There are hundreds of network locations in which are stored millions of files that are used by a variety of faculty, staff and students across campus. Use this form to request access to those files as required by your position, job or class.

Laptop Request for Remote Teaching or Work

Request a computer to be able to work from home. Requests will be prioritized starting with teaching and learning.

Office Telephones or IP Phones

The following is just an example of what you can request assistance with:

Request a new IP Phone to be installed in a room
Request that an extension be added to a phone
Request an extension to be removed from a phone

Request access to shared email account

Create a new Microsoft 365 distribution group

A distribution list can be used to send e-mail messages to multiple people at once by sending mail to a single e-mail address. This form will allow you to request a distribution group that contains only @bowdoin.edu addresses.

Request access to shared calendar

Request access to a shared calendar.

BOWDOIN-LEGACY Wireless Network Registration

Game consoles including the Sony PS3, PS4, Microsoft Xbox 360, Xbox One and Nintendo's Wii U and Switch, most media streaming devices such as a Roku Streaming Stick+, the Apple TV and the Amazon Fire Stick and smart speakers such as the Amazon Echo need to be registered in order to be able to access the wireless network.

Request Blackboard Help