Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
Request assistance with PaperCut or with general printing services.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Bowdoin family and friends who are need assistance with Workday can request support.
Request card access and/or keys for an individual or group.
Requests related to Bowdoin faculty, staff, and student person accounts.
Information on when and how to ask for technology assistance for an event.
Requests related to network files or folders
Request help managing a new system implementation or an IT-related project for your department.
Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.
Request orientation on Bowdoin's classroom AV technology. Orientation includes any of the basic features available in most of Bowdoin's classrooms.
Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.
Request help installing software or request a quote or to purchase new software.
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
Request services related to Campus Groups, including creating groups, providing permissions, etc.
Request computer assistance for current Bowdoin faculty or staff.
Request assistance with multi-factor authentication using Okta
Notify Network Operations to perform "dig safe" discovery and marking of network utilities before construction or digging begins.
Requests for accounts other than standard faculty, staff accounts such as contractors, guests, or collaborators
Wireless access to the Bowdoin network is provided in most locations across campus. Report any problems accessing the wireless network, including wireless coverage issues, poor performance or network drops.
Request or remove access to many applications.
Note: Some applications have their own request processes and may not be available from this service
Shared Bowdoin email addresses are available for a variety of purposes, usually to act as a mailbox with which to receive messages from across campus for specific purposes.