Popular Services

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Office Telephones or IP Phones

The following is just an example of what you can request assistance with:

Request a new IP Phone to be installed in a room
Request that an extension be added to a phone
Request an extension to be removed from a phone

Request access to a network file or folder

There are hundreds of network locations in which are stored millions of files that are used by a variety of faculty, staff and students across campus. Use this form to request access to those files as required by your position, job or class.

Faculty and Staff Technology Requests for Fall 2021 (non-CAP)

Faculty and staff may make smaller technology requests focused on teaching for the fall semester. All other requests must use the CAP request form.

Request access to shared email account

Install Application or Software

Bowdoin has a large range of software titles available to faculty and staff that can be used for anything from office productivity to research. You can request an installation of a software title from here.

Broken iPad, Apple Keyboard or Apple Pencil

If you have contacted Apple Care for a replacement iPad/Pencil/Keyboard or need help with a broken item.

Account Extension Request

Information Technology may be able to provide an account extension to students, faculty, and staff who leave the college. For more information read this article.

Request access to a department folder or sub-folder

Request Box Folder Permissions

Box is used by some departments in order to work with student employees on departmental materials. Department employee who need to be able to share folders and invite collaborators in Box need to request co-owner access to their department's Box folder. Student employee access is automatic from HR and access should not be requested through this process.

Request Access to VPN

VPN access may be available to faculty, staff, students and some research assistants. If you would like to request access, use the form attached to this service.

Request access for Adobe licenses

The College's current license agreements provide for faculty, administrative staff and students to download and install all Adobe products on Bowdoin-issued computers, personal computers or iPad OS.

Request help with Bowdoin iPad or iPad Accessory

If you are having issues with your Bowdoin iPad, use this service and request form to ask for help.

Request GraphPad Prism for Personal Use

GraphPad Prism is no longer available for campus-wide use. A small number of licenses are available. You can make a request for a license key using this request form.

Classroom Software Request

Request access to shared email account

Request help installing a network printer

Trouble logging in to Polaris

Request AV Assistance for an event

Please Note:
A minimum of a 2-week lead-time is required for all events and assistance is only available on a first-come, first-serve basis with classes taking priority.
- For IP conference phones, please submit a workorder via the IT Service Desk
- Furniture and lecterns can be requested through Campus Scheduling
- AV Services does not supply equipment for bands

Bowdoin Website Request

Submit service requests for the main Bowdoin website.

Request Department or Organization access in CampusGroups

Request Changes to your Bowdoin User Account

It is important that all account information be kept up to date and accurate. Use this service to request changes to your user account that can't be changed through Workday.

Request a Collaborator Account

A Collaborator account is issued to a person not employed by Bowdoin College that is conducting research or collaborating with a faculty member at the college. Request a collaborator account from this form.

Borrow equipment for departmental use

Borrow equipment for personal use