Popular Services

Can't find what you're looking for? Click use this service to create a ticket.


Request assistance with PaperCut or with general printing services.


Request computer assistance for current Bowdoin faculty or staff.


VPN

Request support related to Bowdoin's VPN service.


Requests related to Bowdoin faculty, staff, and student person accounts.


Request card access and/or keys for an individual or group.


Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.


Request service for issues relating to any conference room, classroom or other room with AV technology. This can include the computer, projectors, audio issues, bluray players, etc.


Information on when and how to ask for technology assistance for an event.


Request help managing a new system implementation or an IT-related project for your department.


Requests related to the Wave Security Camera Software


Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.


Submit general classroom requests and report urgent classroom issues.


Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.


Request to make an exception in Bowdoin's Border network firewall


GraphPad Prism is not available for campus-wide use. A small number of licenses are available for faculty individual use. You can make a request for a license key using this request form.


Request access to or assistance with with DocuSign.


Lookup form designed for Bowdoin Security to use to lookup device ownership in the event of items being turned in to lost and found.


The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.


Report issues or make requests related to PaperCut Scanning


Training is required for CMS access. Learn more about signing up.


Request or remove access to many applications.
Note: Some applications have their own request processes and may not be available from this service


Request the creation of a Course folder for use in the current academic semester. All course folders are removed at the conclusion of a semester to make room for the next semester's requests.