Popular Services
Can't find what you're looking for? Click use this service to create a ticket.
Request assistance with PaperCut or with general printing services.
Request computer assistance for current Bowdoin faculty or staff.
Information on when and how to ask for technology assistance for an event.
Request card access and/or keys for an individual or group.
Requests related to Bowdoin faculty, staff, and student person accounts.
Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
Request to make an exception in Bowdoin's Border network firewall
Request help managing a new system implementation or an IT-related project for your department.
Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.
Request service for issues relating to any conference room, classroom or other room with AV technology. This can include the computer, projectors, audio issues, bluray players, etc.
Emergency phones, or blue-light phones, are scattered across campus and are available for use by anyone walking by needing assistance.
The Service Desk is able to replace broken or damaged peripherals or work with you to purchase new peripherals to replace broken items purchased by a department in the past.
Lookup form designed for Bowdoin Security to use to lookup device ownership in the event of items being turned in to lost and found.
Requests related to network files or folders
Submit general classroom requests and report urgent classroom issues.
Request or remove access to many applications.
Note: Some applications have their own request processes and may not be available from this service
Training is required for CMS access. Learn more about signing up.
Request the creation of a Course folder for use in the current academic semester. All course folders are removed at the conclusion of a semester to make room for the next semester's requests.
Wireless access to the Bowdoin network is provided in most locations across campus. Report any problems accessing the wireless network, including wireless coverage issues, poor performance or network drops.