Popular Services
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Bowdoin family and friends who are need assistance with Workday can request support.
Request assistance with PaperCut or with general printing services.
Requests related to network files or folders
Request computer assistance for current Bowdoin faculty or staff.
Request help managing a new system implementation or an IT-related project for your department.
Provide information to Information Technology when looking to hire a new employee
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
Request support, report a bug, or request access to Amplify AI
Request card access and/or keys for an individual or group.
Requests related to Bowdoin faculty, staff, and student person accounts.
Request help installing software or request a quote or to purchase new software.
Shared Bowdoin email addresses are available for a variety of purposes, usually to act as a mailbox with which to receive messages from across campus for specific purposes.
The following is just an example of what you can request assistance with:
Report a broken of damaged phone (non-green stripe phones)
Report an issue with Teams Calling
Request a Teams Phone
The College's current license agreements provide for faculty, administrative staff and students to download and install all Adobe products on Bowdoin-issued computers, personal computers or iPad OS.
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.
Requests related to the notification of assets being moved around campus, the pickup and disposal of old or unused technology, and letting IT know of equipment leaving campus to be used from home.
Information on when and how to ask for technology assistance for an event.
General requests for Microsoft Teams itself, including troubleshooting, requesting internal Teams apps, etc.