Search42 Results

Services or Offerings?
Request a global allowance (allow-list) for an email address or email domain
  1. Services
  2. Email, Calendar, & Scheduling
Staff and faculty can request that an email address be allowed through to avoid being caught in a quarantine folder. All requests must be approved by the Chief Information Security Officer and a request does not ensure an allowance.
Personal Bowdoin email addresses
  1. Services
  2. Email, Calendar, & Scheduling
Request help or service for your personal, individual Bowdoin email address.
Administrative Email Lists
  1. Services
  2. Email, Calendar, & Scheduling
Request assistance with a specific administrative email list or request to be added/removed from an administrative list for yourself or someone you lead or manage.
Shared Bowdoin email addresses
  1. Services
  2. Email, Calendar, & Scheduling
Shared Bowdoin email addresses are available for a variety of purposes, usually to act as a mailbox with which to receive messages from across campus for specific purposes.
Microsoft 365 Groups and Distribution Groups
  1. Services
  2. Email, Calendar, & Scheduling
Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.
Request Virtual Workstation
  1. Services
  2. Special Computer Environments
  3. Virtual Workstations
PaperCut Scanning
  1. Services
  2. Devices, Printing, Scanning, Software, & AI
  3. Printing and Scanning/Copying
  4. Scanning
Report issues or make requests related to PaperCut Scanning
Request Emergency Sign-In Access
  1. Services
  2. Accounts, Passwords, IDs & Access
  3. Signing In & Passwords
Locked out of your Bowdoin account and can't fix it yourself? Request emergency help here — for a forgotten password you can't reset, no working authentication device, or both. You do not need to be signed in to submit this. Identity is verified in person or by live video before access is restored.
Bowdoin Directory (People Search)
  1. Services
  2. Chat, Communication, & Collaboration
Look up contact information for people and departments at Bowdoin. Opens the online directory — no ticket needed. You'll see more detail when signed in or on the campus network.
Sign-In & Account Access
  1. Services
  2. Accounts, Passwords, IDs & Access
  3. Signing In & Passwords
Get help signing in to Bowdoin systems, setting up or fixing multi-factor authentication (Okta Verify), adding backup sign-in methods, and resolving apps that aren't showing correctly in your Okta dashboard.
Request access to a department folder or sub-folder
  1. Services
  2. File Management & Storage
  3. Network File Services
  4. Department Folders
Requesting a Bowdoin Emeriti Account
  1. Services
  2. Accounts, Passwords, IDs & Access
  3. Getting & Managing an Account
For the President's Office and Human Resources to request creation of a faculty or staff emeriti account.
Application Access
  1. Services
  2. Accounts, Passwords, IDs & Access
  3. Getting Access to Apps & Files
Request permission to use a campus application, or to perform specific tasks within one. (Note: Some applications have their own request process)
For app access only — file, folder, and shared mailbox access have their own requests.
Request Application or Software
  1. Services
  2. Devices, Printing, Scanning, Software, & AI
  3. Software and Apps
Request help installing software or request a quote or to purchase new software.
GraphPad Prism
  1. Services
  2. Devices, Printing, Scanning, Software, & AI
  3. Software and Apps
GraphPad Prism is not available for campus-wide use. A small number of licenses are available for faculty individual use. You can make a request for a license key using this request form.