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Frequently asked questions about the Digital Excellence Commitment (DExC) program for Bowdoin faculty, lab instructors, and staff. Covers Windows and virtual lab support, software availability, student software installation, LinkedIn Learning access, IT support channels, and technology purchasing processes.

Step-by-step guide for setting up a new Bowdoin macOS computer received through the CAP program. Covers confirming data backup, running Apple Setup Assistant, restoring data via Druva inSync, installing apps from Self Service, configuring core apps, connecting peripherals, and scheduling a follow-up with IT.

Describes the standard computer hardware options available to Bowdoin faculty and staff, including current MacBook Pro and Dell Latitude laptop configurations, what peripherals are included, and how to request additional items. For full-time faculty and eligible staff. Annual review required — hardware specs must be updated each fiscal year.

Step-by-step guide for setting up a new Bowdoin Windows 11 computer received through the CAP program. Covers confirming data backup, connecting peripherals and monitors, logging in, restoring data with Druva inSync, installing apps from Company Portal, configuring core apps including PaperCut and OneDrive, and scheduling a follow-up with IT.

Step-by-step instructions for configuring a new Bowdoin Windows computer using Windows Autopilot. For faculty and staff who power on a new Windows laptop and see a "Sign into Microsoft" prompt before the Windows login screen.

Describes the standard computer hardware, software, and peripherals provided to Bowdoin faculty and staff through the Computer Allocation Program (CAP). Covers current device specifications, what is included in a standard setup, and the process for requesting items above $5,000. Annual review required — hardware specs must be updated each fiscal year

Explains the Bowdoin College Computer Allocation Program (CAP), which allows faculty and staff to request personal or small-group hardware, software, and peripherals for the next fiscal year. Covers what CAP is, how it differs from Technology Budget requests, the annual request timeline, auto-replacement cycle, and research lab requests. Annual review required — dates and auto-replacement model lists must be updated each fiscal year.

Information on how to restore data from one computer to another using Druva InSync

Windows laptops with power connected through an Anker, USB-C multi-port adapter may display a Slow Charging Notification while the laptop is plugged in.

In macOS, you receive the following message when signing in with your Apple ID: This Mac can't connect to iCloud because of a problem...