The following article will guide you through the process of setting up your computer, restoring your data (if applicable) and installing your most used applications using the Software Center app.
Step 1 - Confirm backup of old computer
Step 2 - Monitor and peripheral setup
Step 3 - Power on laptop and log in to Windows
Step 4 - Restore your data
Step 5 - Install apps using Software Center
Step 6 - Launch apps and sign-in
Step 7 - Schedule follow up with Service Desk technician
Most Common Questions
For further assistance, please contact the technician assigned to your CAP ticket or the Bowdoin College Service Desk
Step 1 - Confirm backup of old computer
Skip this step if you are not restoring data from a previous Bowdoin computer.
On your old computer, launch Druva InSync from the Desktop, Start Menu or Notification Area. You should see Backup Complete and a Last Successful Backup date. If a more recent backup is needed, click Backup.
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Step 2 - Monitor and Peripheral Setup
To identify cables and ports, refer to: Cable Connection Types
If you received a Dell USB-C Hub Monitor model P2422HE or P2722HE
With one cable connected to your laptop, the Dell USB-C Hub Monitor provides wired Ethernet, power and 4 additional USB ports.
The box includes a Display Port cable which is not used unless a second monitor is connected.
If needed, see: Quick Setup Guide or User's Guide
- Assemble stand and attach to monitor.
- Plug included USB-C cable into the USB-C port (4) on back of monitor.
- Plug Ethernet cable into port (6) on back of monitor.
- Plug keyboard and mouse into the two USB ports (5) on back of monitor.
- Two additional USB ports are on located on the bottom, lower left of the monitor.
- Plug power cable into back of monitor.
- Power on the monitor using the power button on the back right corner and use the adjacent joystick to control the on-screen display.
- Select language and Yes for Always on USB-C Charging, so the monitor can power your laptop.
- click here to address low wattage warning on boot.
- click here to address Slow Charging notification.
- If connecting a second monitor: Remove the orange rubber plug from the primary monitor (3) and plug in a Display Port cable. Plug other end of cable into the second monitor.
- Plug USB-C cable from monitor into any USB-C port on the laptop.
If you currently connect your laptop using a Dell USB Thunderbolt Dock with USB-C cable
If you received an Anker USB-C Multiport Adapter to use with an existing monitor
- Plug Ethernet cable directly into Ethernet port on laptop.
- Do not connect to Ethernet port on the multi-port adapter.
- Connect monitor to multi-port adapter with HDMI cable included in the peripheral box.
- Connect 90-watt laptop power supply to USB-C port on multi-port adapter.
- click here to address low wattage warning on boot.
- click here to address Slow Charging notification.
- Plug the USB-C cable from the Anker multiport adapter into any USB-C port on the laptop.
If you are not connecting your laptop to a monitor, keyboard and mouse
- Use the power adapter in the box to connect your computer to a power source.
- Connect your computer to the Bowdoin network
- Plug an ethernet cable into the laptop's expandable ethernet port. Or
- Join Bowdoin WiFi from the network icon in the lower right corner of the Windows log in page.
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Step 3 - Power on Laptop and Log in to Windows
- Power on laptop
- Log in to Windows with your Bowdoin username and password.
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Step 4 - Restore your data
Skip this step if you are not restoring data from a previous Bowdoin computer.
Once logged into the desktop of the new computer, launch Druva inSync to "Replace Existing Device" and "Restore" data to the new computer.
See: Restore your Druva inSync data to a new device.
- The restore can be done from any internet connection, but we recommend being on campus because of the high-speed connection.
- The restore may take from 30 minutes to 12 hours depending on the amount of data.
- The restore process will resume if the computer is restarted.
- Do not install or configure apps until the data restore is complete.
- Your old computer will stop backing up when the restore begins on the new computer.
- During the restore, you may continue to work on your old computer. Save any new or modified documents to OneDrive or Microwave.
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Step 5 - Install apps using Software Center
The following apps are pre-installed: Microsoft Office, OneDrive, Teams, Druva inSync.
Additional software can be self-installed by launching Software Center for Windows, searching for the app and clicking Install.
The Make Me Admin app may be used if administrator credentials are needed to install software not listed in Software Center.
- Please only re-install software that you plan to use on a regular basis.
- If you need a Bowdoin owned application not listed in Software Center, contact the Service Desk technician assigned to your CAP ticket.
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Step 6 - Launch Apps and sign-in
After the data restore has completed, reboot your computer and configure apps, printers and settings.
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Step 7 - Schedule follow up with Service Desk technician
If needed, contact the Service Desk technician assigned to your CAP ticket or use their Bookings link to schedule a follow up appointment.
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Most Common Questions
I started my computer and see "Sign into Microsoft" prior to logging into Windows
How to identify cables and connection types
Do I need all the cables that came with the new monitor?
The box includes a Display Port cable which is not used unless a second monitor is connected.
How to install additional apps like Adobe, Zoom, Cisco AnyConnect VPN, etc.
How to set default programs
How to connect a second monitor to a Dell USB-C Hub Monitor
Remove the orange rubber plug from the primary monitor and plug in a Display Port cable. Plug other end of the Display Port cable into the second monitor.
My mouse won't move across both monitors correctly
How to install a non-PaperCut printer that is still on the Bradbury print server
Message at Boot - "You have plugged in a lower wattage power adapter..."
Windows 10 Displays Slow Charging Notification
Windows notification: "Work or School Account Problem"
Click Start > Settings Gear > Accounts > Access work or School > "Sign in again to fix your work or school account". Then sign in with your full Bowdoin email address.
My Bookmarks are not displaying in Firefox
Firefox Bookmarks were transferred with Druva. Contact the Service Desk technician supporting your CAP appointment and they can import your Bookmarks into Firefox.
What should I do with the boxes my computer equipment arrived in?
The boxes your computer equipment arrived in can be broken down and recycled.
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