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How to configure Quiet Hours and Quiet Days in the Teams mobile app to automatically stop call and message notifications during evenings, weekends, or personal time.

Instructions for configuring Zoom's waiting room settings to support virtual office hours or conversation hours, so individual student meetings stay private while others wait their turn.

An overview of the tools available at Bowdoin for scheduling faculty and staff office hours — including Microsoft Personal Bookings, Microsoft Bookings, Campus Groups Meeting Scheduler, and the Canvas Scheduler.

IT support options outside of regular Tech Hub and Service Desk hours. Covers 24/7 general software support via Alithya, how to report a campus-wide IT emergency after hours, and what qualifies as an IT emergency.

Overview of all ways to contact Bowdoin IT for technology support, including walk-in, phone, live chat, and email options. Includes current hours for the Tech Hub, Service Desk, and live chat. Applies to all students, faculty, and staff.

Step-by-step guide to creating a Microsoft Bookings calendar for faculty office hours. Covers creating a calendar, configuring a service, setting up staff availability, and publishing the booking page.

Explains PaperCut's 48-hour print job hold policy at Bowdoin. Covers why jobs are held, when they expire, what happens to charges when a job expires, and what to do if a job disappears before you could release it. Applies to all Bowdoin students, faculty, and staff.

Information about the Tech Hub, Bowdoin IT's walk-up support service located in Smith Union. Covers who the Tech Hub supports, what services it offers, operating hours, and how to make an appointment or join the waitlist.

Overview of on-campus shared workspace options available to Bowdoin employees with hybrid or alternative work arrangements. Covers available space types at Maine Street Station, access hours, and how to get to the booking instructions. For benefits-eligible Bowdoin employees with approved alternative work arrangements or want a temporary change in venue.

Instructions for campus visitors connecting to the BOWDOIN-GUEST wireless network. Explains the registration process, the 24-hour access period, what services are and are not available, and a known workaround for Windows devices.

Step-by-step instructions for returning a Bowdoin College-issued laptop or iPad to the Tech Hub. Covers what to do before bringing in the device, what to bring, and what happens to the device and its data after it is returned.

How to enable the lock feature on a Poly Teams desk phone — including configuring the PIN, setting the phone lock timeout, and configuring the screen saver so the lock activates automatically.

How to block a phone number or Teams contact in Microsoft Teams Calling, how to report suspected spam calls, and how to manage your list of blocked contacts.

Explains how to get back into your Bowdoin account when you're locked out and can't fix it yourself — whether because you've forgotten your password or have no working multi-factor authentication (MFA) device. Covers preventing lockouts by setting up a backup method, and the assisted path, which requires an in-person or live video identity check before access is restored.

Information about the Tech Hub move to Smith Union