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Request assistance with a specific administrative email list or request to be added/removed from an administrative list for yourself or someone you lead or manage.

Staff and faculty can request that an email address be allowed through to avoid being caught in a quarantine folder. All requests must be approved by the Chief Information Security Officer and a request does not ensure an allowance.

Microsoft 365 Groups and Distribution Groups are email lists with slight differences in their functionality. Microsoft 365 Groups are replacing Mailman and have similar functionality. To request assistance with groups or distribution groups, or to make a request to create or delete a group, use this choice.

Look up contact information for people and departments at Bowdoin. Opens the online directory — no ticket needed. You'll see more detail when signed in or on the campus network.

Software & Technology Review is how Bowdoin checks new software, apps, and online services for data security and accessibility before they are bought or put into use. Request a review of a product you want to adopt, and IT evaluates its security and accessibility and creates a record to track it.

Submit general classroom requests and report urgent classroom issues.

Request the creation of a Course folder for use in the current academic semester. All course folders are removed at the conclusion of a semester to make room for the next semester's requests.

Software Purchasing is how Bowdoin faculty, staff, and departments buy software, apps, and online subscriptions through IT. Request a new software purchase, or add licenses to or renew software the College already owns. All software bought with College money must go through IT.

Training is required for CMS access. Learn more about signing up.

Report issues or make requests related to PaperCut Scanning

Request changes to your Bowdoin account, extend an account before you leave, re-enable an account after rehire, or update how you appear in the online directory.

The College's current license agreements provide for faculty, administrative staff and students to download and install all Adobe products on Bowdoin-issued computers, personal computers or iPad OS.

Hardware Purchasing is how Bowdoin faculty, staff, and departments buy computers, monitors, peripherals, and other equipment through IT. Request a quote to compare options, or request a purchase when you know what you need. Routine faculty and staff computer replacement runs through the annual Computer Allocation Process.

LibreChat is Bowdoin's open-source gateway to a range of generative AI models, deployed by IT to give faculty, staff, and students secure, lower-cost access. Use this service to get help, submit a bug, share feedback, or (for students) complete the course that grants access.