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Information on how to setup Okta Verify without using the QR code provided such as in the case of an inability to use the camera on your mobile device.

Information on how to charge an account for printing certain documents rather than charging a personal account.

Information on how to charge a department for copying, if an account code/project code is assigned in PaperCut

R Studio Server Pro is a web-based, graphical development environment for writing and running R code.

A recent software change has removed the ability for Common Area phones (those not tied to a specific user) to transfer incoming calls to another extension. In order to get the call to the appropriate extension we have to use the Parked Call feature in Teams. Parking the call creates a code that the intended recipient of the call can use to access the call.

This guide applies to Microsoft Teams users on the desktop or web app. It explains how to obtain direct links to folders within Teams channels  and how to locate key identifiers like siteUrl, groupId, channelId, and channelName. These are useful for automation, integrations, sharing, or troubleshooting tasks.

Troubleshooting Jupiter and R issues

Information on how to make Teams the default calling app in macOS.

Configuring Teams Calls to work similarly to how the current Cisco phone system operates in offices.

Information on how to log in to Workday for the first time and setup email authentication for Friends & Family.

How to use Okta Verify push notifications or passcode feature for multi-factor authentication

Information on how to setup Google Authenticator as an additional factor to be used with Okta.

Information on how to install and use Homebrew for macOS