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Services or Offerings?
Faculty or Staff Computer Support
  1. Services
  2. Devices, Printing, Scanning, Software, & AI
  3. Laptops and Desktops
Request computer assistance for current Bowdoin faculty or staff.
Request software for a computer lab(s)
  1. Services
  2. Classrooms, Conference Rooms, & Meeting Spaces
  3. Computer Labs
Classrooms and Computer Labs
  1. Services
  2. Classrooms, Conference Rooms, & Meeting Spaces
  3. Classrooms and Classroom Technology
Submit general classroom requests and report urgent classroom issues.
Request New Software for Classroom or Computer Lab Use
  1. Services
  2. Classrooms, Conference Rooms, & Meeting Spaces
  3. Classrooms and Classroom Technology
Computer Hardware Quote
  1. Services
  2. Devices, Printing, Scanning, Software, & AI
  3. Technology Purchasing
  4. Hardware
Computer Software Quote
  1. Services
  2. Devices, Printing, Scanning, Software, & AI
  3. Technology Purchasing
  4. Software
Loaning Center Equipment Request
  1. Services
  2. Devices, Printing, Scanning, Software, & AI
  3. Borrowing Equipment
Request to borrow computer technology (computer, iPad, digital projector) for the IT Loaning Center through this service.
Request access for Adobe licenses
  1. Services
  2. Devices, Printing, Scanning, Software, & AI
  3. Software and Apps
  4. Adobe Creative Cloud
The College's current license agreements provide for faculty, administrative staff and students to download and install all Adobe products on Bowdoin-issued computers, personal computers or iPad OS.
Desktop Password Sync for macOS
  1. Services
  2. Devices, Printing, Scanning, Software, & AI
  3. Laptops and Desktops
Desktop Password Sync replaces the user's local macOS password with their Okta password, resulting in one less password to remember. You can request Desktop Password Sync for macOS if it is not already installed on your computer.
Classroom & Lab Technology Orientation, Training & Consults
  1. Services
  2. Classrooms, Conference Rooms, & Meeting Spaces
Classroom Technical Services provides orientation, training, and consults for Bowdoin's 75+ classroom and computer lab spaces — from learning a room's equipment, to running Zoom or Teams in a room, to getting hands-on help for a specific hybrid class or event.
Office Moves & Equipment Setup
  1. Services
  2. Devices, Printing, Scanning, Software, & AI
Coordinates the IT side of office and workspace moves — disconnecting and reconnecting computers and peripherals, capturing monitor-arm needs, and adding an analog line for a relocated fax-capable MFD. Facilities Management moves the physical equipment; the Service Desk handles the technical reconnection. Printer and MFD moves are handled by the Printers & Hardware service.
Report a Room Technology Issue
  1. Services
  2. Classrooms, Conference Rooms, & Meeting Spaces
Request service for issues relating to any conference room, classroom or other room with AV technology. This can include the computer, projectors, audio issues, bluray players, etc.
Request macOS or Software Help with DExC Devices
  1. Services
  2. Devices, Printing, Scanning, Software, & AI
Request help with macOS or with software related to or provided through DExC for students.
DExC: Request early access to software updates/upgrades for macOS
  1. Services
  2. Devices, Printing, Scanning, Software, & AI
  3. Software and Apps
Students can request access to Apple-released software updates and upgrades when publicly available.
ATC Consultation & Support
  1. Services
  2. Teaching & Learning
A single front door for faculty seeking guidance, hands-on help, or a thinking partner for the technology behind their teaching and research — course tools and the LMS, classroom and instructional technology, accessibility, research software, data tools, and specialized computing. Routes to the requestor's Academic Technology Consultant (ATC) liaison.