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Service Catalog

Categories (16)

Accounts, Passwords and Access

Requests in the following categories include all things relating to a user's account (name, display name, email address, etc.). They also relate to access to various systems and services such as file access, access to services like CMS and more.

Email and Calendar

All services related to email messaging (send/receive, configuration) and calendars including personal calendars, shared and department calendars and the Campus calendar. There are also service requests related to communication tools like Skype for Business, Zoom and collaboration tools such as Confluence.

Folders, Files and Backups

Network file shares (department, personal, scratch), IceBox, Druva inSync, OneDrive

Academic Tools and Resources

Instructional Technology and Classroom / Lab Support encompasses:
- Instructional Technology Questions and Training
- Classroom and Lab Technology Issues
- Classroom and Lab Software Requests
- Research Assistance
- HPC Grid access
- Much more

Click in any of the following categories or services for more information.

Hardware and Software

Laptop and Desktop computers, Printing, Mobile Devices, Keyboards, Mice, Software and more.

Printing and Scanning/Copying

PolarPrint (Pharos), Network Printing and more.

Equipment and Loaning Services

Borrowing equipment for class or personal use.

Safe Computing and Data Security

Assistance with Duo 2-Step, Report SPAM, Report Account Compromise

Web and Website, Digital, Social Media Services

Services include
- Web page changes
- CMS Assistance
- Social Media consultation

Project Management, Consultation and Training

Request group and one-on-one training, consultation for IT-related services, assistance for a project, request a project

Services (4)

General Request

Help! I have an IT-related issue and I'd like some help, please.

Feature Request

Request features that you would like to see IT implement. You could request everything from a feature in an operating system to a feature in a classroom.