Information about student, faculty and staff laptop and desktop computers.
Describes the standard computer hardware options available to Bowdoin faculty and staff, including current MacBook Pro and Dell Latitude laptop configurations, what peripherals are included, and how to request additional items. For full-time faculty and eligible staff. Annual review required — hardware specs must be updated each fiscal year.
A visual reference guide identifying the cable and port types used with Bowdoin-issued computers, monitors, and peripherals. Covers USB-C, USB-A to USB-B, HDMI, DisplayPort, and Ethernet connections, with photos of each port and cable.
How Bowdoin students can get Apple hardware repair support for a Bowdoin-issued laptop or iPad while studying abroad. Covers contacting Bowdoin IT, reaching Apple Support internationally, finding an Authorized Service Provider, and what to do when no Apple service is available nearby.
Step-by-step guide for setting up a Bowdoin-issued Mac running macOS Sequoia or Tahoe for the first time, outside of the CAP process. Covers running Setup Assistant, enrolling in Bowdoin Remote Management (MDM), installing apps from Self Service, and launching frequently used applications.
Explains how Bowdoin IT uses Jamf Mobile Device Management (MDM) to manage college-issued iPads and Macs, including what settings IT controls, what information IT can see, and what personal data IT cannot access. Applies to all Bowdoin-issued Apple devices.
How to reboot a Dell WD-19 series docking station when connected peripherals stop responding or the dock is not functioning correctly. Includes guidance on when rebooting is appropriate and step-by-step power-cycle instructions.
Step-by-step instructions for returning a Bowdoin College-issued laptop or iPad to the Tech Hub. Covers what to do before bringing in the device, what to bring, and what happens to the device and its data after it is returned.
What to do immediately after spilling liquid on a laptop. Covers emergency shutdown steps, safe drying methods, signs of ongoing damage, and how to contact Bowdoin IT for repair. Applies to all Bowdoin-issued and personal laptops on macOS or Windows.
An overview of Apple Continuity features that let Bowdoin-issued MacBooks and iPads work together seamlessly. Covers setup prerequisites, Universal Clipboard, Handoff, Sidecar (iPad as second display), Universal Control, and Continuity Camera. Applies to all Bowdoin students and faculty with both a Bowdoin MacBook and iPad.
Step-by-step guide for setting up a Bowdoin-issued Windows 11 computer for the first time, outside of the CAP process. Covers signing in through Microsoft Autopilot, installing apps from Company Portal, and launching and configuring frequently used applications.