How-to guides and support articles for Microsoft 365 apps including Outlook, OneDrive, Teams, SharePoint, Word, Bookings, and more.

Categories (9)

OneDrive

Sync, share, and manage files in OneDrive for Business.

Outlook

How-to guides and support articles for Microsoft 365 apps including Outlook, OneDrive, Teams, SharePoint, Word, Bookings, and more.

Microsoft Teams

Collaborate, share files, and manage Teams channels and permissions. (For Teams phone calling, see Microsoft Teams Calling.)

Microsoft Word

Work with Microsoft Word documents including accessibility, language settings, and transcription.

Microsoft Bookings

Set up and manage Microsoft Bookings for scheduling appointments and office hours.

SharePoint

Create and manage SharePoint sites, permissions, and shared document libraries.

Microsoft OneNote

Use Microsoft OneNote for note-taking and organization.

Microsoft Visio

View, open, and work with Microsoft Visio diagram files at Bowdoin.

Microsoft 365 Data Protection

How to use Microsoft 365 data protection features including sensitivity labels, information protection policies, and data loss prevention (DLP) tools.

Articles (12)

How to log in to Microsoft 365

Explains the two most common ways to sign in to Microsoft 365 at Bowdoin — through the Bowdoin login portal and directly at the Microsoft 365 portal — and why desktop and mobile Microsoft apps redirect to a Microsoft page and then back to Bowdoin's sign-in page.

How to install Microsoft Office 365

Explains how Bowdoin faculty, staff, and students install the Microsoft 365 (Office) apps — including Word, Excel, and PowerPoint — on a Bowdoin-issued device using Self Service or Company Portal, or on a personal Mac or Windows computer from the Microsoft 365 portal.

Recommended Apps for Teams and Microsoft 365

Introduces five Microsoft 365 apps that improve team collaboration, organization, and productivity — Planner, OneNote, Lists, Forms, and Whiteboard — and explains what each one does. Each app can be added to a Microsoft Teams channel tab or used on its own.

Understand Files in OneDrive, Teams and SharePoint

Explains how OneDrive, Microsoft Teams, and SharePoint work together for storing and sharing files in Microsoft 365, where files shared in Teams actually live, and how to choose the right place to save a file. Includes a quick reference for common scenarios.

Best Practices and Limitations in Teams, SharePoint, and OneDrive

A reference guide to the key recommendations, restrictions, and limits for storing and collaborating on files in Microsoft Teams, SharePoint, and OneDrive at Bowdoin. Covers Teams and channel structure, file and folder management, storage and sync limits, external sharing, retention, and Team lifecycle.

Best Practices for Renaming and Moving Shared Files in OneDrive and Microsoft Teams

This article explains how to safely rename and move shared files in Microsoft OneDrive and Teams without breaking existing links or disrupting collaborators. It covers best practices for Bowdoin faculty, staff, and students to avoid common pitfalls when reorganizing shared content. Following these guidelines helps prevent broken links, lost access, and sync errors.

Using Metadata and Tags with Files in Microsoft Teams and SharePoint

Explains how to use metadata columns to organize and find files in a Microsoft Teams channel, and how to create and use tags to @mention a group of team members. Covers adding metadata in grid view and managing tags for a team.

Transition Department Files to Microsoft Teams

A step-by-step guide for departments moving shared files from the Microwave department drive (J:) to Microsoft Teams, in partnership with the Service Desk. Covers requesting help, designing a Team structure, reviewing and grouping files by destination, and completing the transition.

How to Recover Documents in OneDrive, Teams, or SharePoint

Step-by-step instructions for recovering a deleted document from the Recycle Bin in OneDrive, Microsoft Teams, or SharePoint, including how to check the second-stage Recycle Bin. Notes the 93-day total retention period after which items are permanently deleted.

Import, Configure, and Activate a .zip Flow Package in Power Automate

Step-by-step instructions for importing a Power Automate flow that was shared or exported as a .zip package, configuring its connections, and turning the flow on. Also explains how to verify the imported flow runs correctly.

Outlook or other Microsoft 365 apps won't open on macOS

Explains how to fix Microsoft 365 (Office) apps such as Outlook, Word, Excel, PowerPoint, or OneNote that will not open on a Bowdoin-issued Mac, often after an update. The fix is to reinstall Microsoft Office 365 from Self Service, which does not delete any of your data.