Knowledge Base

Categories (23)

Accounts, Passwords, IDs & Access

How-to guides for managing Bowdoin accounts, passwords, multi-factor authentication, and single sign-on.
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Devices, Printing & Scanning

Setup, configuration, and support for Bowdoin-issued computers, iPads, printers, and scanners.
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Software, Apps, & AI

Guides for Bowdoin-provided and supported software, applications, and AI tools available to students, faculty, and staff.
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Digital Accessibility

Resources for making technology and digital content accessible to all members of the Bowdoin community.
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Classrooms, Conference Rooms, & Meeting Spaces

Technology guides for Bowdoin classrooms, computer labs, conference rooms, and other campus meeting spaces.
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Chat, Communication, & Collaboration

How-to guides for Bowdoin's communication and collaboration tools, including Microsoft Teams and Campus Groups.
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Email, Calendar, & Scheduling

Guides for Bowdoin email, calendaring, and scheduling tools, including Microsoft 365, EMS, and Bookings.
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File Management & Storage

How to store, organize, and access files using Bowdoin's network drives (H: and J:), OneDrive, and Microsoft Teams.
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Employee Management & HR Systems

Guides for systems supporting employee management and HR functions at Bowdoin, including Workday HR
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Finance & Purchasing Systems

Guides for Bowdoin's finance and purchasing systems, including Workday Finance and procurement workflows.
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Information & Data Security

Guidance on protecting Bowdoin accounts, devices, and data from security threats. Covers multi-factor authentication, antivirus software, phishing awareness, and Microsoft 365 data protection policies.
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Internet & Networking

Guides for connecting to campus Wi-Fi, using Bowdoin's VPN, and managing network access on and off campus.
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Policies, Standards & IT Communications

Bowdoin IT policies, security standards, and official IT communications and announcements.
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Special Computer Environments

Guides for specialized computing at Bowdoin, including the High-Performance Computing (HPC) cluster, virtual workstations, and virtual labs.
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Student & Professional Services

Services and resources for Bowdoin students, including the MakerSpace, 3D printing, LinkedIn Learning, and more.
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Survey & Forms

How-to guides for Bowdoin's survey and form tools, including Microsoft Forms, Qualtrics, and TeamDynamix iPaaS.
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Teaching & Learning

Academic technology guides for teaching and learning at Bowdoin, including Canvas, Panopto, classroom hardware, and proctoring tools.
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Telephone, TV, & Virtual Meetings

Guides for Bowdoin phone services, Xfinity on Campus, voicemail, fax, and Microsoft Teams meetings and calling
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Video

How-to guides for Bowdoin's video tools, including Panopto, Microsoft Stream, and video recording and sharing.
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Website Management

Guides for managing Bowdoin websites using Cascade CMS, Campus Groups, and WordPress.
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Workday

Guides for completing tasks in Workday, Bowdoin's system for HR, finance, and employee self-service. Sign in required to view job aids.

NOTE: Staff, Faculty, & Students must sign-in by clicking the sign-in link at the top of the page in order to view the job aids.
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AI Prompt Catalog

A library of ready-to-use AI prompts for Bowdoin community members looking for inspiration and practical guidance.
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IT Support & Services

Information about Bowdoin IT support, including walk-up help at the Tech Hub, technology lending, and getting started guides for new students and employees.
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