Diagnose and resolve common issues with Microsoft Teams Calling — including audio quality problems, echo, dropped calls, missing dial pad, and sign-in errors.

Articles (2)

Troubleshoot Teams Calling Audio and Call Quality Issues

How to diagnose and resolve common audio and call quality problems in Microsoft Teams Calling — including no audio, echo, one-way audio, choppy or robotic sound, background noise, and dropped calls.

Troubleshoot Teams Calling Sign-In and Connection Issues

How to resolve common Teams Calling setup and connection problems — including a missing dial pad, "not set up for calls" errors, calls going straight to voicemail, desk phone sign-in failures, and Teams showing no calling features.