Enroll a Bowdoin Mac in mobile device management (MDM) and resolve issues with Jamf Self Service and managed settings.
Explains how to approve the Mobile Device Management (MDM) profile that completes enrollment of a Bowdoin-issued Mac into the Jamf management solution. Covers opening the device management settings and approving the MDM profile. Applies to Bowdoin-issued Macs.
Troubleshooting steps for the Jamf Self Service app on a Bowdoin-managed Mac when an application will not install, keeps showing "Reinstall," or appears stuck. Covers reinstalling, quitting Self Service, and restarting the Mac. Applies to Bowdoin students, faculty, and staff on college-managed Macs.
Explains how to set up Okta Desktop Password Sync on a Bowdoin Mac so the local computer login password matches the Okta account password. Covers requesting access for older computers, registering through the single sign-on extension, and enabling Okta FastPass. Applies to Bowdoin faculty and staff using a Bowdoin-issued Mac.
What to do when the Jamf Self Service app is missing or not working on a Bowdoin-issued Mac. Because reinstalling Self Service requires IT assistance, this article directs users to the Tech Hub or Service Desk. Applies to Bowdoin faculty, staff, and students with a Bowdoin-issued Mac.