Everyday tasks and features students frequently ask about.
How to check the current iPadOS version on a Bowdoin-issued iPad, manually check for updates, and install available updates. Explains how Jamf controls update availability on managed devices, what to do when an update prompt appears, and when to contact IT if updates are blocked.
How to pair, connect, reconnect, and remove Bluetooth devices on a Bowdoin-issued iPad. Covers first-time pairing of headphones and other accessories, reconnecting previously paired devices, and forgetting a device to resolve connection issues.
How to find and enable accessibility features on a Bowdoin-issued iPad, including options for vision, hearing, motor control, and learning. Covers navigating to Accessibility settings and enabling or customizing individual features.
How to check and manage storage space on a Bowdoin-issued iPad. Covers checking how much storage is used and what is using it, freeing up space by offloading or deleting apps, managing photos and videos, and clearing browser and app caches.
How to restart or force restart a Bowdoin-issued iPad. Covers both current iPad models without a Home button (iPad mini and iPad Pro) and older models with a Home button. Also links to Apple's guidance for a frozen or unresponsive iPad.
How to configure an iPhone or iPad to save photos in JPEG format instead of HEIC, making photos easier to share with Windows computers. Also covers how to convert existing HEIC photos to JPEG on macOS and Windows.
How to set up Touch ID or Face ID on a Bowdoin-issued iPad for unlocking the device, authorizing App Store purchases, and signing in to apps. Covers Touch ID (current iPad mini kits) and Face ID (iPad Pro kits), including adding additional fingerprints or appearances and temporarily disabling biometric unlock.
Step-by-step instructions for signing in to Microsoft Office apps (Word, Excel, PowerPoint, Outlook, Teams, and others) on a Bowdoin-issued iPad. Signing in once with your Bowdoin credentials authorizes all Office apps on the device.
An overview of Apple Continuity features that let Bowdoin-issued MacBooks and iPads work together seamlessly. Covers setup prerequisites, Universal Clipboard, Handoff, Sidecar (iPad as second display), Universal Control, and Continuity Camera. Applies to all Bowdoin students and faculty with both a Bowdoin MacBook and iPad.