Solutions for common campus Wi-Fi problems, including dropped connections, certificate errors, and saved network conflicts on Mac and Windows devices.
Step-by-step instructions for removing a saved BOWDOIN or eduroam wireless network profile on a Mac running macOS Sequoia or Tahoe and reconnecting. Includes steps to clear saved security certificates from Keychain Access, which is often needed for enterprise Wi-Fi networks.
Step-by-step instructions for removing a saved BOWDOIN or eduroam wireless network profile on a Windows 11 computer and reconnecting. Useful when a device fails to connect after an OS update or a network configuration change.
Troubleshooting steps for gaming consoles, smart TVs, streaming devices, and other consumer electronics that will not connect to Bowdoin's BOWDOIN-PSK wireless network. Covers double registration conflicts, wrong or expired passwords, unsupported devices, and MAC address randomization.
Troubleshooting steps for Bowdoin students, faculty, and staff who cannot connect to the BOWDOIN or eduroam campus wireless networks on a Mac or Windows 11 computer. Covers forgetting and rejoining the network, clearing saved certificates, verifying credentials, and checking date and time settings
Troubleshooting steps for Bowdoin students, faculty, and staff who cannot connect to the GlobalProtect VPN, receive error messages, or can connect but cannot access Bowdoin resources such as Microwave from off campus.
Explains why Google Home, Google Nest, and other Google smart speakers cannot be set up on Bowdoin's campus wireless network due to WPA2-Enterprise security requirements and network segmentation. Applies to all students and staff.
Explains why smart lights, smart bulbs, smart switches, and similar consumer smart home devices cannot be set up or used on Bowdoin's campus network due to WPA2-Enterprise security and network segmentation. Applies to students in dorm rooms and employees in offices.