Listen to and manage your voicemail in Microsoft Teams, record your personal greeting, and access voicemail for a department or shared line.
How to access, play, and delete voicemail messages in Microsoft Teams using the desktop app, mobile app, or Teams desk phone. Includes information about voicemail email delivery and transcription.
How to access and manage voicemail messages left on a department or shared Teams Calling phone line. Department voicemails are delivered to a Microsoft 365 Group mailbox and accessed through Outlook, not the Teams app.
How to change the voicemail greeting on a department or shared Teams Calling line — either by managing it yourself in Teams (if you have call queue access) or by submitting a request to IT.
How to record or change your personal voicemail greeting in Microsoft Teams using the desktop app, Teams desk phone, or mobile app.