TeamDynamix is a company and an application. The software is used by IT and other departments for ticket tracking, knowledge bases (such as this) and providing a service catalog where our clients can make requests or request assistance.

Articles (6)

How to approve or reject a request in the Support Portal

This article describes how to approve or deny a requests that may come to them from requests created in the IT Client Support Portal.

IT Work Request Email

Information, including examples, of new email templates being used in TeamDynamix.

Setup TeamDynamix Mobile app for licensed agents

Information on downloading and configuring the TeamDynamix mobile app for TeamDynamix agents.

Working with Information Technology (IT) work requests

You are able to view all the work requests that you have submitted to Information Technology at any time. This article will explain how to access and view those requests.