TeamDynamix is a company and an application. The software is used by IT and other departments for ticket tracking, knowledge bases (such as this) and providing a service catalog where our clients can make requests or request assistance.
Information on how to navigate the Support Portal service catalog and create a work request (ticket) to Information Technology.
This article describes how to approve or deny a requests that may come to them from requests created in the IT Client Support Portal.
Information, including examples, of new email templates being used in TeamDynamix.
The Bowdoin IT Service Catalog (more commonly referred to as the Support Portal), lets students, faculty, and staff browse or search categories like Accounts & Access, Network & Wi‑Fi, Devices & Printing, Software & Applications, and more to view details and submit service requests to various departments across campus.
Information on how to start a Teams chat from a ticket or from the TeamDynamix mobile app.
Information on how to enable dark mode in TeamDynamix Work Management with the release of version 12.1
You are able to view all the work requests that you have submitted to Information Technology or the Workday Support team at any time. This article will explain how to access and view those requests.