Place, receive, hold, transfer, and forward calls in Microsoft Teams. Includes speed dial, call parking, availability settings, and quiet hours.

Articles (10)

Block or Report Unwanted Calls in Teams

How to block a phone number or Teams contact in Microsoft Teams Calling, how to report suspected spam calls, and how to manage your list of blocked contacts.

Delegate Your Teams Phone Line to Another Person

How to add a delegate in Teams Calling so another person can make and receive calls on your behalf, and how to configure call forwarding so calls actually reach your delegate.

Forward Calls and Set Up Simultaneous Ring in Teams

How to forward your Teams calls to voicemail, another person, or a phone number, and how to set up simultaneous ring (Also Ring) so a second number rings at the same time as yours.

Make and Receive Calls in Microsoft Teams

How to place and receive calls in Microsoft Teams using the desktop app, mobile app, or Teams desk phone — including how to dial extensions, external numbers, and international calls.

Put Calls on Hold, Transfer, and Mute in Microsoft Teams

How to mute, hold, and transfer active calls in Microsoft Teams using the desktop app, mobile app, or Teams desk phone — including both direct transfer and consult-first transfer.

Set Quiet Hours in Teams to Silence Calls After Hours

How to configure Quiet Hours and Quiet Days in the Teams mobile app to automatically stop call and message notifications during evenings, weekends, or personal time.

Set Up Speed Dials and Check Contact Presence in Teams

How to add contacts to Speed Dial in Teams Calling and use presence indicators to check whether a colleague is available before placing a call.

Set Your Availability to Manage Calls During Meetings

How to set your Teams availability status to Do Not Disturb so calls don't interrupt meetings or classes, and how Teams automatically updates your status based on your calendar.

Transfer Calls Using the Call Park Feature

How to use the Call Park feature in Teams to place a call on hold with a retrieval code, allowing another person to pick it up from any Teams device.

Use Teams Calling from a Web Browser

How to make and receive Teams Calling phone calls from a web browser at teams.microsoft.com — including browser requirements, enabling microphone access, and known limitations compared to the desktop app.