TeamDynamix is a company and an application. The software is used by IT and other departments for ticket tracking, knowledge bases (such as this) and providing a service catalog where our clients can make requests or request assistance.
Articles (5)
This article describes how to approve or deny a requests that may come to them from requests created in the IT Client Support Portal.
Information, including examples, of new email templates being used in TeamDynamix.
You are able to view all the tickets that you have submitted to IT at any time. This article will explain how to access and view those tickets.