Articles (9)

Dell Laptop Displays Message at Boot - "You have plugged in a lower wattage power adapter..."

Dell laptops with power connected through an Anker, USB-C multi-port adapter may display the following message when booting:  You have plugged in a lower wattage power adapter, USB-C charging device, or power pass-through device.   Your system will continue to work, but may not perform at it's peak.

Forget a Saved Wi-Fi Network on Windows 11

How to clear wireless settings of known networks

How to change your clock in Windows

Instructions on how to adjust your date and time automatically in Windows.

How to locate the Computer Name for Windows Computers

When contacting IT for support it is helpful to have your "Computer Name". These instructions guide you through locating your computer name on a Windows computer or help retrieve a piece of information that the Service Desk can use to look up the name for you.

Modify Sleep or Hibernate Settings in Windows 11

Information on how to set or change the sleep and hibernate settings in Windows 11

Repair Windows 11 Crowdstrike Boot Issue

This article provide instruction to repair an update automatically delivered by CrowdStrike, our antivirus software, that caused some  Windows computers to crash with a "Blue Screen of Death".

Windows 10 Displays Slow Charging Notification

Windows 10 laptops with power connected through an Anker, USB-C multi-port adapter may display a Slow Charging Notification while the laptop is plugged in.